Adidas Operations Specialist

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

We are seeking a highly skilled and experienced Operations Specialist to join our team at Adidas in Bogota, Colombia. The successful candidate will be responsible for managing the daily internal and external reporting dashboards to monitor orders/messages outside of SLA.

This role is pivotal in the continued growth and overall success of our Partner Program. As an Operations Specialist, you will work with cross-functional partners to identify opportunities and resolve evolving challenges in an effective and collaborative manner.

The estimated salary for this position is $60,000-$80,000 per year, depending on qualifications and experience.

Key Responsibilities:

  • Manage shared inbox for both external and internal communications, escalate issues to managers, and assist with connections to key stakeholders.
  • Minimize open orders within platforms and vendors.
  • Point of contact for order inquiries for all dropship and/or marketplace partners.
  • Assist in creation of support tickets for inquiries with order management system.
  • Help identify and remove aged articles from vendor assortments in partnership with trading team.
  • Point of contact for middleware relationship, ensuring solid understanding of system connections.
  • Work with GBS and local accounting to close out dropship invoices with partners and marketplace financials.

Required Skills and Qualifications:

  • Fluent in English (written and spoken).
  • Proficiency with MS Office Suite and working with systems/application.
  • Advanced Excel skills.
  • Strong organizational skills with attention to detail and accuracy of data.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Strong communication and presentation skills, written and verbal.
  • Ability to accept and meet critical deadlines with good planning and organization skills.
  • Aptitude for learning new software applications.

Benefits:

  • Opportunity to work with a global company like Adidas.
  • Chance to develop skills and expertise in operations management.
  • Collaborative and dynamic work environment.
  • Ongoing training and development opportunities.

Others:

  • Courage: Speak up when you see an opportunity; step up when you see a need.
  • Ownership: Pick up the ball. Be proactive, take responsibility and follow-through.
  • Innovation: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
  • Integrity: Play by the rules. Hold yourself and others accountable to our company's standards.
  • Respect: Value all players. Display empathy, be inclusive and show dignity to all.

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