Travel Consultant
hace 4 semanas
As a Travel Specialist at Teleperformance, you will be responsible for building relationships with new and existing customers, selling and promoting travel solutions, and working with customer care teams to ensure prompt resolution of customer inquiries. You will also collaborate with colleagues to share knowledge and best practices, negotiate and close deals to grow revenue, and manage the sales process from start to finish using a CRM system.
Key Responsibilities
• Develop and maintain strong relationships with customers through virtual meetings, phone calls, and presentations.
• Sell and promote travel solutions to new or active customers, and follow up on sales requests to contribute to the promotion of the company and increase sales revenue.
• Work with Customer Care Teams to ensure all customer inquiries are promptly addressed.
• Collaborate with colleagues across the organization to share knowledge and best practices.
• Negotiate and close deals to grow revenue.
• Manage the sales process from start to finish using a CRM system.
• Be knowledgeable about all company products and services.
• Use all available resources to achieve sales goals.
• Provide excellent customer service that exceeds customer expectations.
Requirements
• Sales executives with knowledge and experience with travel portfolio of products and services.
• Skills: Persuasion, Negotiation, client communication and customer management.
• Requires a strong customer focus with customer-facing service industry experience.
• Solid PC operational knowledge along with Microsoft Office applications experience.
• Preferred if candidate possesses an undergraduate degree or college certificate.
• Strong oral and written communication skills with minimum B2 English level.
• Effective presentation and customer relations skills, with excellent listening skills.
• Outstanding organizational skills.
• Good analytical skills with attention to detail.
• Goal-oriented, self-disciplined, and self-motivated to produce results.
• Ability to work well in a fast-paced environment.
• Excellent problem-solving skills.
What We Offer
• 2 Days OFF
• Salary up to 5,000,000 COP
• Performance bonuses
• Uncapped Commissions
• 42 hrs per week
• Growth opportunities
• Paid Training
• Long-term contract
• Career development programs
• Coworkers fund
• Volunteering programs
Join Our Team
At Teleperformance, we are committed to providing our employees with a supportive and inclusive work environment. We believe that our employees are our greatest asset, and we are dedicated to helping them grow and succeed in their careers. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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