Senior CX Manager Banking Expertise

Job Description:The Principal Customer Success Manager plays a key role in driving customer satisfaction and retention by building long-term relationships with strategic banking customers. This involves understanding their business value drivers, success criteria, and KPIs to develop Customer Success Plans that align with Genesys' AI-powered Experience...

About the Role:We are seeking an experienced Principal Customer Success Manager to join our team at Genesys. As a strategic partner for our strategic and Mid-Market banking customers, you will be responsible for building long-term relationships, driving product adoption, and ensuring customers achieve their CX vision.Your Key Responsibilities:Manage a...

Job DescriptionThe Principal Customer Success Manager will be a strategic partner for Genesys' strategic and Mid-Market customers in the banking sector. They will focus on building long-term relationships, driving product adoption and utilization, and ensuring customers achieve their CX vision.Key Responsibilities:Manage a portfolio of customers as their...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

About Us:Genesys empowers organizations to create exceptional customer experiences through its AI-powered Experience Orchestration platform. With a strong focus on innovation and customer-centricity, we strive to provide the best possible solutions for our clients. As a Principal Customer Success Manager, you will play a critical role in helping us achieve...

Role OverviewThe Global Banking Risk Manager is responsible for managing the risks associated with global banking operations.Key Responsibilities:Contribute to creating an environment where risks are effectively managed.Implement operational risk management frameworks to meet obligations.Develop and maintain strategic relationships with key...

BBVA Bogota, D.C., Capital District, ColombiaACCOUNTING & REPORTING SENIOR MANAGER IBBVA Bogota, D.C., Capital District, ColombiaSeniority level- Mid-Senior levelEmployment type- Full-timeJob function- Accounting/Auditing- Industries: Banking, Financial Services, and AccountingBogota, D.C., Capital District, Colombia 1 day ago#J-18808-Ljbffr

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

About the JobWe are looking for a highly skilled Transaction Banking Senior Specialist to join our team. As a key member of our sanctions operations team, you will be responsible for managing a team of professionals who handle sanctions processes globally across our Transaction Banking business.Key ResponsibilitiesManage the RFI process, ensuring it is...

About the RoleThe Senior Manager Communications Surveillance role is responsible for providing advisory, leadership and oversight over the Global Communications Supervision Procedures on behalf of GBM Internal Controls. This includes ensuring compliance with the Code of Conduct, internal policies & procedures, Global FX Code, industry standards and...

Company Overview Genesys empowers organizations to create the best experiences for their customers and employees. The company delivers the future of CX through its AI-powered Experience Orchestration platform, enabling businesses to differentiate with the right customer experience at the right time. Job Description As a Senior Principal CX Consultant at...

Job Description:As a Senior Quality Assurance Manager at ScotiaBank, you will be responsible for directing testing in the User Acceptance Testing (UAT) environments for new and changed systems that affect all Domestic banking and Alternate Delivery Channels. You will lead and oversee Enterprise Technology Quality Assurance Automation in Bogota, Colombia,...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

About the Role\We are seeking a highly skilled and experienced Fraud Manager to join our International Banking Fraud Management team. As a Senior Fraud Manager, you will be responsible for leading and overseeing Fraud projects for International Banking, ensuring specific individual goals, plans and initiatives are executed / delivered in support of the...

Join Scotiabank's GBME team in Bogota, Colombia, as a Senior Java Developer for Global Banking. As a key member of our team, you will be responsible for designing, developing, and delivering high-quality software solutions that meet the needs of our global banking business.Responsibilities:Design and implement database schemas.Develop and automate test sets,...

**Job Overview**Scotiabank is seeking a highly skilled Senior Manager Communications Surveillance to lead the Global Communications Supervision team. This role will be responsible for providing advisory, leadership, and oversight over the Global Communications Supervision Procedures to ensure compliance with regulatory requirements.**Key...

Welcome to Nu, a digital banking platform revolutionizing financial services. We're committed to empowering people by simplifying complex processes. As one of the world's largest digital banks, we serve millions of customers across three countries.About the JobThe Treasury/ALM Manager plays a crucial role in our Banking Alliance team. This position involves...

We are seeking a highly motivated and detail-oriented Banking and Finance Career Development professional to join our Corporate Banking team. As a Corporate Banking Analyst, you will play a key role in helping clients achieve their financial goals by providing expert advice and guidance.The Corporate Banking Analyst Program is a 2-year program that includes...

**Acerca del puesto Senior Sales Manager**:Buscamos Senior Sales Manager para compañía multinacional francesa. Su objetivo principal será desarrollar el sector público, con uno de sus productos principales enfocado en AI & Big Data.**Compensación**:Atractivo paquete salarial

**Acerca del puesto Senior Sales Manager**:Buscamos Senior Sales Manager para compañía multinacional francesa.Su objetivo principal será desarrollar el sector público, con uno de sus productos principales enfocado en AI & Big Data.**Compensación**:Atractivo paquete salarial