Customer Success Business Partner
hace 6 días
At LatamCent, we are a leading market research and analytics firm focused on the disruptive economy. We analyze billions of alternative data points daily to provide accurate insights for our clients.
We were recognized as one of Inc's Best Workplaces for three consecutive years and are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our culture is people-centric, focusing on mastery, ownership, and transparency.
About SpendHoundSpendHound is a 100% free software renewal management platform and service developed by YipitData, a leading market research and analytics firm. It provides companies with a single source of truth for their renewal information and includes features such as comprehensive view of all software applications used, invoice and contract management, renewal reminders, and free advice from procurement experts.
Job Description: Software Renewal ConsultantWe are seeking an enthusiastic and highly organized Software Renewal Consultant to join our team in Colombia. As a Consultant, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform. Your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions.
Candidates must have primary residency in Colombia to be considered for the position. If hired, they must maintain primary residency in Colombia to be eligible for work.
Responsibilities:- Customer Engagement and Platform Adoption: After a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. Your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features.
- Proactive Problem Solving: You will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. This involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of SpendHound.
- Driving Customer Outcomes: You will focus on ensuring that customers update their App Catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. Your efforts will directly contribute to the customer's ability to manage their vendor relationships effectively and receive timely renewal reminders.
- You must have 2-4+ years of relevant work experience.
- You should have a C2 English Level.
- You must be available to work US East Coast hours (approximately 9am - 5pm EST).
- You should have experience interacting with customers over phone and Zoom.
- You must be eager to scale with a growing company, managing a dozen customers and growing to manage 100+.
- You should have attention to detail, as you will be responsible for ensuring customers are correctly utilizing the platform.
- You must be tech-savvy or willing to learn tech skills.
$30,000 - $32,400 per year paid in USD (two monthly payments).
Benefits:We offer unlimited PTO, trainings, and growth opportunities.
-
Digital Customer Success Strategist
hace 1 mes
Pereira, Risaralda, Colombia Unity A tiempo completoUnity is Revolutionizing the Gaming IndustryAt Unity, we're not just creating games - we're changing the way people experience entertainment. As a Digital Customer Success Strategist, you'll be at the forefront of this revolution, working closely with our dynamic Customer Success Everywhere team to design and implement a digital customer success motion that...
-
Customer Onboarding Expert
hace 2 semanas
Pereira, Risaralda, Colombia LatamCent A tiempo completoAbout LatamCentAt LatamCent, we're a market-leading data and analytics firm. Our team analyzes billions of data points daily to provide accurate insights across industries like consumer brands, technology, software, and healthcare.We've been recognized multiple times as one of Inc's Best Workplaces. As a fast-growing company backed by top investors, our...
-
Pereira, Risaralda, Colombia TaskUs A tiempo completoAbout TaskUsTaskUs is a leading provider of outsourced customer experience solutions for innovative and ambitious brands.SalaryWe offer a competitive salary of $450-$550 per week, depending on experience.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service to clients via phone, email, and...
-
Pereira, Risaralda, Colombia Proplogix A tiempo completoWe are looking for a talented Business Intelligence Analyst to join our team at PropLogix, a leading provider of tech-enabled due diligence services for real estate transactions. In this role, you will play a crucial part in helping us drive business growth and expansion through data-driven insights.About UsPropLogix has established itself as a pioneer in...
-
Activation Process Coordinator
hace 7 días
Pereira, Risaralda, Colombia LatamCent A tiempo completoAbout the RoleWe are scaling our internal operations to support new customer growth and onboarding of our SpendHound product. We are looking for an Activation Process Coordinator to manage the customer integration process, facilitate handoffs between Sales and Customer Success, and optimize integration processes.Key ResponsibilitiesOversee customer...
-
Enterprise Integration Specialist
hace 3 días
Pereira, Risaralda, Colombia LatamCent A tiempo completoAbout LatamCent:We are the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries.About the Role:The SpendHound platform is quickly growing, and we are scaling our internal operations to support new customer growth and onboarding in Colombia. We are seeking an Enterprise...
-
Unity Engine Support Specialist
hace 1 mes
Pereira, Risaralda, Colombia Unity A tiempo completoUnity Engine Support SpecialistAt Unity, we are seeking a talented Unity Engine Support Specialist to join our team. As a member of our Engine Support team, you will play a critical role in providing technical solutions to our customers' hardest problems. Your in-depth knowledge of Unity, games development, and technology will help our customers successfully...
-
Unity Game Engine Support Specialist
hace 2 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoCompany OverviewUnity is the world's leading platform for creators to build and grow real-time games, apps, and experiences across multiple platforms. As a global community of innovators, we empower developers to bring their imaginations to life.Job SummaryWe are seeking a highly skilled Unity Game Engine Support Specialist to join our team in Pereira. This...
-
Unity Engine Support Technical Specialist
hace 4 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoAbout the RoleWe're seeking a skilled Senior Software Engineer to join our Unity Engine Support team. As a technical specialist, you'll provide expert-level support to customers across various industries, helping them overcome complex technical challenges.ResponsibilitiesCollaborate with colleagues to ensure seamless team success and foster excellent...
-
Technical Support Specialist for Unity Engine
hace 2 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoOverviewThe Unity Engine Technical Support team is looking for a highly skilled and motivated individual to join our dynamic team. As a Technical Support Specialist, you will be responsible for bridging the gap between our customers and development teams, ensuring their projects stay on track.SalaryThe estimated annual salary for this position is $85,000 -...
-
SpendHound Software Renewal Specialist
hace 1 día
Pereira, Risaralda, Colombia Latamcent A tiempo completoAbout YipitData and SpendHoundWe are a fast-growing technology company that cultivates a people-centric culture focused on mastery, ownership, and transparency. Our leading market research and analytics firm provides accurate insights on the disruptive economy. At LatamCent, we help companies save time and money on software renewals through our comprehensive...
-
Unity Engine Support Software Engineer
hace 2 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoJob SummaryWe are seeking a highly skilled Senior Software Engineer to join our Unity Engine Support team. As a key member of our team, you will provide technical solutions to customers' complex problems, collaborate with colleagues, and help shape policies in the team.About UnityUnity is the world's leading platform for creators to build and grow real-time...
-
Unity Technical Support Specialist
hace 1 día
Pereira, Risaralda, Colombia Unity A tiempo completoAbout the OpportunityThe Unity Engine and Editor's Technical Support team is looking for a skilled technical support specialist to bridge the gap between customers and development teams.Key ResponsibilitiesIn this dynamic role, you will handle technical inquiries from game developers, manage and prioritize issues using the Zendesk CRM technical ticketing...
-
Impact Development Specialist
hace 4 semanas
Pereira, Risaralda, Colombia Global Impact Investing Network A tiempo completoAbout Global Impact Investing NetworkWe are a mission-driven growth company working at the intersection of finance and impact to unlock hundreds of billions of dollars for funds and social enterprises tackling major social and environmental challenges.Salary: $70,000 - $90,000 per yearAbout the RoleThe Impact Associate will provide connective support across...
-
Game Development Support Specialist
hace 4 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoUnity Engine Support Role OverviewAt Unity Technologies, we're shaping the future of interactive entertainment and creating opportunities for creators around the world. Our Engine Support team plays a vital role in empowering developers to achieve their goals.Salary Estimate: $120,000 - $180,000 per annum, depending on location and experience.Job...
-
Unity Engine Support Expert
hace 4 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoUnity, the world's leading platform of tools for creators, is seeking a Senior Software Engineer to join its Engine Support team. This permanent position offers exciting opportunities to attend conferences and visit customers.About the Role:We are looking for an expert in Unity engine support to provide technical solutions to customers' hardest problems.Your...
-
Senior Software Engineer for Technical Excellence
hace 2 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoAbout the OpportunityThe Unity Engine Support team is seeking a highly skilled Senior Software Engineer to join our ranks. This permanent position offers a unique opportunity to make a significant impact on the gaming industry while constantly learning and growing.Key ResponsibilitiesProvide technical support and solutions across Unity's deployment platforms...
-
Logistics Operations Manager
hace 2 semanas
Pereira, Risaralda, Colombia Dsv Road Gmbh A tiempo completo**About DSV Road GmbH**Dedicated to delivering exceptional logistics solutions, DSV Road GmbH is a global leader in the transport and logistics industry. Our team of professionals works tirelessly to ensure seamless supply chain management for our customers. **Job Title: Logistics Operations Manager** **Salary:** $25.32 - $30.19 per hour **Job Summary:**...
-
Technical Support Specialist for Unity Game Development
hace 2 semanas
Pereira, Risaralda, Colombia Unity A tiempo completo**About Unity** Unity is a world-leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. We're looking for a talented Technical Support Specialist to join our team in Pereira office. As a key member of our Engine Support team, you will be responsible for providing technical solutions to our...
-
Career Opportunities as a Professional Estimator
hace 4 semanas
Pereira, Risaralda, Colombia JJAS Door Installations, Inc. A tiempo completoWe are JJAS Door Installations, Inc., a family-owned business established in Miami, Florida since 2005. Our company provides installation and repair services for commercial and residential hollow metal and wood doors, architectural hardware, and millwork.Job DescriptionThe successful candidate will be responsible for preparing cost estimates, collaborating...