Senior Business Analyst for ITSM Process Improvement

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

Paralucent Technology Project Delivery and Staffing Company

We are a passionate group focused on execution, delivery, and client satisfaction. We are building a team to help our client, a tier 1 consulting firm, meet future needs.

Job Overview: As a Senior Business Analyst, you will work with the product team and globally located stakeholders to gather information and synthesize findings into business requirements and design. You will assist your project manager with development and provide updates on project processes and deliverables.

About the Role: This is a fully remote position that can be full-time permanent or long-term contract. You will use your knowledge of the technology industry to participate in and support cross-technology improvement initiatives.

Minimum Requirements:

  • Completed university degree or college diploma
  • Fluently bi-lingual in English and Spanish
  • At least 7 years of experience in business analysis, requirement management, and the software development lifecycle
  • Experience leading business analysis for at least 3-4 large/complex application development projects end to end
  • Good knowledge and experience of ITSM processes
  • 5+ years of experience with ServiceNow

What's in it for you:

  • 100% remote work
  • Working with top-notch professionals
  • Supportive work environment

About Paralucent: We have been providing complex solutions to various clients as a leader in emerging technologies since 2003. Our culture is centered on client satisfaction over profits and encouraging teams and leaders to give their all every day.

Estimated salary: $80,000 - $120,000 per year. Note: The estimated salary range is based on national averages and may vary depending on location and other factors.



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