Healthcare Navigator

At Tuyo Health, our mission is to revolutionize healthcare by providing personalized telemedicine services that address the root causes of health issues. Our holistic approach caters to the unique needs of our patients.

We are seeking a Customer Service Representative to join our team and help patients navigate their health journey with personalized support. Your responsibilities will include:

• Becoming an expert on our services to inform potential patients and assist them in navigating our platform.
• Supporting patients from start to finish through various communication channels.
• Collaborating closely with the management and clinical team to deliver seamless care.

Requirements: Fluency in Spanish and English (advanced level required). At least 6-12 months of experience in customer service. Prior experience in healthcare is a plus. A high school diploma is required; any health-related certifications are a plus. A passion for health and wellness is essential.

You will be working full-time, 40 hours per week, with opportunities for growth and career development. You will have a monthly salary of COP $2,880,000 plus performance-based perks and work from home anywhere in Colombia.

We believe that excellent communication skills are crucial for this role. You should be able to listen well, explain things clearly, and troubleshoot problems easily. If you love helping others achieve their health goals, we would like to hear from you.