Lead Payments Fraud Operations Manager

hace 1 semana


Bogotá, Bogotá D.E., Colombia Betsson AB A tiempo completo
Job Description

We are seeking a highly skilled Lead Payments Fraud Operations Manager to join our team in Bogota. This is a key role that requires strong leadership and management skills, as well as a deep understanding of payments and fraud operations.

Main Responsibilities:
  • Team Management: Manage and lead a team of Payments Analysts or Shift Leaders, ensuring they have the necessary tools and training to provide a best-in-class payment experience.
  • Procedure Development: Develop and implement procedures, applications, and training programs to ensure high-quality service and output.
  • Performance Review: Conduct monthly/quarterly performance reviews and one-to-one meetings with team members, providing constructive feedback and guidance.
  • Recruitment: Recruit new Payments Analysts/Shift Leaders, ensuring they meet the required qualifications and skills.
Required Skills and Qualifications:
  • Leadership: Proven ability to lead and manage teams, with a strong focus on collaboration and communication.
  • PAYMENTS KNOWLEDGE: Deep understanding of payments operations, including fraud mitigation and prevention.
  • Time Management: Excellent time management skills, with the ability to prioritize tasks and meet deadlines.
  • Microsoft Applications: Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
Benefits:
  • Salary: $60,000 - $80,000 per year, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Career Growth Opportunities: Opportunity to grow and develop your career within a dynamic and growing company.


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