Director of Solutions and Business Growth Architect

hace 1 semana

Medellín, Antioquia, Colombia TaskUs A tiempo completo

About TaskUs

We are a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect, and grow their brands. Our cloud-based infrastructure enables us to serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Our People First culture has fostered a diverse workforce of approximately 45,000 employees globally. With a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States, we continue to expand our reach.

We started with a bold idea to create a different breed of Business Processing Outsourcing (BPO). At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. In this role, you will play a critical part in supporting today's fastest-growing companies to scale their operations. Every campaign is different, challenging, and ultimately rewarding as you monitor your team's growth.

As a Director of Solutions and Business Growth Architect, you will be responsible for building innovative solutions for clients across various verticals. Your expertise in solution-building, backed by digital transformation, will be essential in driving business growth and increasing company profitability.

The ideal candidate should possess at least 10 years of experience working in a BPO in a mixed outsourced and in-house environment. You must have played a strong role in building viable geo-based innovative business solutions for clients across various verticals.

Key Responsibilities:

  • Consultative solution-selling, providing solutions leveraging TaskUs services to complex prospect/client issues that drive mutually positive business outcomes.
  • Work cohesively with Global Sales and Client Services teams mapped to campaigns and co-own responsibility for driving successful business growth.
  • Sponsor all stages of the proposal process maintaining solutions control and guiding internal teams to collaborate by pulling together all critical & key pieces of the solution to finalize a proposal to exceed client expectations.
  • Possess an in-depth understanding of TaskUs' services and differentiation of all service lines.
  • Periodic cadence with Sales & CS leaders to review Pipeline status & push the needed solution.
  • Be involved in all key RFPs and proactive proposals to provide & design insight into proposal strategy.

Requirements:

  • At least 10 years of experience working in a BPO in a mixed outsourced and in-house environment.
  • Must have played a strong role in building viable geo-based innovative business solutions for clients across various verticals.
  • Must have an in-depth knowledge of the geo being supported.
  • Solution-building expertise backed with digital transformation will be an added advantage.
  • Strong experience and understanding of Operations, Workforce management, Quality assurance, Training, Recruitment and Business Intelligence will be added advantages.

We invite you to explore this opportunity and apply through the provided URL. Estimated Salary: $120,000 - $180,000 per annum.

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