Caregiver Scheduling Coordinator
hace 1 día
**About Us**
At Phoenix Home Care & Hospice, our mission is to provide exceptional home care services built on innovation, skill, and Christ-like values of compassion, honesty, and patience. We strive to create meaningful opportunities for our caregivers and clinicians while making a positive impact in the lives of our clients.
**Job Summary**
We are seeking an organized and detail-oriented Private Duty Care Scheduling Coordinator to join our team As a key member of our scheduling department, you will play a vital role in coordinating care delivered by our caregivers and aide staff in the homes of our clients. This challenging position offers the right candidate opportunities for growth and development in a fast-paced environment.
**Responsibilities**
Represent the department and company in a professional and courteous manner at all times. Schedule open visits with field staff based on client needs, employee qualifications, and plan of care or treatment. Contact open clients within thirty minutes of any pertinent changes in their care. Perform support duties related to supervision, instruction, and motivation of aide/nurse staff, including related documentation of such activities. Respond to client/employee problems as requested by Supervisor/Manager. Document and inform scheduling supervisor of scheduling changes, hotlines, performance/attendance issues, and any other problems occurring in the field. Prepare and submit timely written documentation and reports as required by policy. Assist with division reports as instructed by supervisor. Perform clerical functions such as filing, copying, distributing, logging, and mail sorting. Participate in in-service education, quality assessment activities, and staff meetings as required. Provide client care as necessary; perform visits to evaluate in-home aide job performance, including documentation of observances. Assist with information gathering and problem resolution when client or employee concern/complaints are presented.
**Requirements**
To be successful in this role, you must have:
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