BPO Trainer in Medellin

hace 2 semanas


Medellín, Antioquia, Colombia TaskUs A tiempo completo

About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions for rapidly growing technology firms. Our mission is to help clients represent, protect, and enhance their brands effectively. Utilizing a cloud-based infrastructure, we cater to clients in the most dynamic sectors, including social media, e-commerce, gaming, streaming, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Our People First culture has allowed TaskUs to grow to approximately 45,000 employees worldwide, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

We began with a unique vision to redefine Business Process Outsourcing (BPO). At TaskUs, we recognize that driving growth for our partners necessitates a culture of continuous evolution, embracing new technologies, and being prepared to tackle challenges swiftly while maintaining consistency in a constantly changing environment.

What We Provide: At TaskUs, we emphasize the well-being of our employees by offering competitive salaries and comprehensive benefits packages. Our commitment to a People First culture is evident in the various departments we have established, such as Total Rewards, Wellness, HR, and Diversity. We take pride in fostering an inclusive environment and making a positive impact on the community. Additionally, we actively promote internal mobility and professional development at every stage of an employee's career within TaskUs.

  • Deliver product training programs according to designated materials and schedules.
  • Facilitate and support the training program and diverse training initiatives.
  • Act promptly when modifications to training materials or programs are needed, providing necessary feedback to the Learning Manager.
  • Participate in the creation, design, and implementation of training materials, agendas, etc.
  • Foster a positive learning environment to promote high morale among new trainees.
  • Assess the readiness of associates and trainees for job functions.
  • Maintain up-to-date knowledge of all company-specific policies, procedures, systems, and products.
  • Contribute to ongoing improvement processes within the business and for our clients.
  • Perform any other tasks assigned by the Learning Experience Manager, including but not limited to training new employees, ongoing training, training reports, operational support, queue time, and site-level training.

How We Protect You: TaskUs will never ask for money during your application process or require any form of payment to proceed with your application. Please ensure that you communicate only with authorized TaskUs recruiters.

DEI Commitment: At TaskUs, we believe that innovation and high performance stem from diverse backgrounds and experiences. We welcome applicants from all walks of life. Our responsibility as a business is to uphold inclusive and equitable practices. TaskUs is dedicated to providing equal access to opportunities. If you require reasonable accommodations during the hiring process, please inform us.

We encourage you to explore all career opportunities at TaskUs and apply through the provided URL.



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