Virtual Support Specialist for Healthcare Operations

hace 1 semana


Cali, Valle del Cauca, Colombia Emma de Torre A tiempo completo

I'm looking for a skilled Virtual Support Specialist to join our team at Emma de Torre full-time.

As a Virtual Support Specialist, you will be the first point of contact for patients and healthcare providers, providing exceptional support and administrative assistance to ensure seamless operations.

Key responsibilities include:

  1. Manage appointment scheduling and coordination
  2. Communicate professionally with patients, healthcare providers, and staff
  3. Handle patient inquiries and follow-ups
  4. Assist with documentation, invoicing, and payment processing
  5. Maintain and update Electronic Health Records (EHRs)
  6. Ensure accurate data entry and record-keeping
  7. Support back-office operations to optimize workflows and efficiency

To succeed in this role, you will need:

  • Bilingual skills in English and Spanish, with excellent verbal and written communication skills in both languages
  • Experience in administrative support, preferably in healthcare or service-based industries
  • Strong organizational and multitasking skills, with a high level of attention to detail
  • Proficiency in Microsoft Office Suite and EHR systems
  • Ability to work independently and demonstrate strong problem-solving skills

In return, you can expect:

  • A dynamic and supportive workplace
  • Opportunities for professional development and career growth
  • Training resources to enhance skills and expertise


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