Virtual Support Specialist for Healthcare Operations
hace 1 semana
I'm looking for a skilled Virtual Support Specialist to join our team at Emma de Torre full-time.
As a Virtual Support Specialist, you will be the first point of contact for patients and healthcare providers, providing exceptional support and administrative assistance to ensure seamless operations.
Key responsibilities include:
- Manage appointment scheduling and coordination
- Communicate professionally with patients, healthcare providers, and staff
- Handle patient inquiries and follow-ups
- Assist with documentation, invoicing, and payment processing
- Maintain and update Electronic Health Records (EHRs)
- Ensure accurate data entry and record-keeping
- Support back-office operations to optimize workflows and efficiency
To succeed in this role, you will need:
- Bilingual skills in English and Spanish, with excellent verbal and written communication skills in both languages
- Experience in administrative support, preferably in healthcare or service-based industries
- Strong organizational and multitasking skills, with a high level of attention to detail
- Proficiency in Microsoft Office Suite and EHR systems
- Ability to work independently and demonstrate strong problem-solving skills
In return, you can expect:
- A dynamic and supportive workplace
- Opportunities for professional development and career growth
- Training resources to enhance skills and expertise
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