Business Process Analyst

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Charger Logistics A tiempo completo

At Charger Logistics, we are a world-class asset-based carrier with locations across North America, dedicated to providing top-notch logistics solutions that are second to none. With over 20 years of experience in the industry, we have transformed into a premier transport provider, continuously growing and expanding our services.

We invest heavily in our employees, offering them the opportunity to learn, grow, and develop their skills and expertise. As an entrepreneurial-minded organization, we actively encourage and support individual ideas and strategies. We are currently looking for a motivated individual to join our team and contribute to our ongoing success.

Key Responsibilities:

  • Collaborate with Senior Sales Management to understand short- and long-term strategic objectives and assist in developing tools, processes, and campaigns to achieve corporate targets.
  • Develop and maintain a revision-controlled sales process to ensure all sales staff and associated departments are using the latest instructions on how to manage their leads.
  • Take a leadership role in the Sales Software Development and maintenance teams, overseeing Geomapping, Configure, CRM, Pricing tool, proposal templates, and pipeline tools.
  • Understand, develop, and publish sales measurement reports, working closely with IT and other department heads to gather necessary information for report creation and moving towards an automated dashboard report output.
  • Develop and maintain a sales training matrix to ensure all sales personnel training records are up to date and training opportunities are identified.
  • Support Regional Sales Management in creating and deploying onboarding and training programs for new Sales professionals.
  • Develop and foster a culture of customer service, trust, continuous improvement, safety, reliability, quality, accountability, and discipline with both internal and external customers.
  • Serve as the primary point of contact for any CRM-related inquiries.

Requirements:

  • Minimum 3 years of experience in Sales Management or Sales Process.
  • Proven track record in developing sales processes and procedures.
  • Able to lead change management initiatives and demonstrate a strong aptitude for proactively identifying problems and proposing effective solutions.
  • Demonstrated experience in building foundational elements in sales management tools.
  • Strong understanding of CRM (HubSpot), design software, and sales metric dashboards.

Benefits:

  • Permanent role with opportunities for growth and professional development.
  • Competitive salary and compensation package.

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