Digital Operations Strategist

hace 1 semana


Colombia Phoenix Support Services A tiempo completo
Job Description

We are seeking a highly skilled Digital Operations Manager to join our team at Phoenix Support Services.

The successful candidate will be responsible for coordinating, managing, and optimizing various operational processes to ensure efficient and effective digital marketing services. This includes developing and implementing operational strategies, supervising and leading a team of digital marketing professionals, and continuously assessing and refining operational processes to maximize productivity and quality.

To achieve these goals, the Digital Operations Manager will collaborate with the client services team to understand client requirements and expectations, manage resource allocation, including staffing and budgeting, to meet project demands, oversee quality control processes to maintain high standards of work, define and track key performance indicators to measure operational effectiveness, and stay updated on industry trends and emerging technologies to recommend tools and software for operational efficiency.

In addition to these responsibilities, the Digital Operations Manager will generate regular reports on operational performance and key metrics, ensuring that stakeholders have access to accurate and timely information. A strong understanding of digital marketing strategies, tools, and technologies is essential for this role, as well as excellent project management and organizational skills, proficiency in data analysis and reporting, exceptional leadership and team management abilities, effective communication and interpersonal skills, problem-solving and decision-making capabilities, and the ability to work in a fast-paced, dynamic environment.

Requirements
  • Bachelor's degree in marketing, business, or a related field (Master's preferred)
  • 5+ years of experience in digital marketing services, with a focus on operations management
  • Strong understanding of digital marketing strategies, tools, and technologies
  • Excellent project management and organizational skills
  • Proficiency in data analysis and reporting
  • Exceptional leadership and team management abilities
  • Effective communication and interpersonal skills
  • Problem-solving and decision-making capabilities
Estimated Salary

$85,000 - $110,000 per year, depending on experience.



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