Event Operations Coordinator
hace 7 días
We are seeking an experienced Event Operations Coordinator to join our team at BruntWork. As a key member of our operations team, you will play a critical role in ensuring seamless experiences for both event hosts and attendees.
Key Responsibilities- Manage customer support tickets through HubSpot CRM
- Assist event attendees with issues such as missing tickets or incorrect email addresses
- Handle payment disputes and process payouts for event hosts using Stripe
- Reconcile accounts and manage fee revenue for various host types
- Navigate our proprietary ticketing platform for daily operations
- Conduct SMS blasting campaigns for marketing and communication purposes
- Support general administrative tasks to ensure smooth company operations
- Collaborate with internal teams to optimize event management processes
- Strong customer service skills with ability to handle high-volume inquiries
- Experience with CRM systems, preferably HubSpot
- Basic understanding of bookkeeping and accounting principles
- Familiarity with payment processing platforms, ideally Stripe
- Excellent attention to detail, particularly for financial reconciliation tasks
- Strong problem-solving skills and ability to work independently
- Proficiency in Microsoft Office suite
- Adaptability and willingness to learn new software platforms
- Enthusiasm for the event and entertainment industry
- Ability to work Eastern US hours (10 AM to 8-9 PM)
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications. If you are passionate about events, have a knack for problem-solving, and thrive in a fast-paced environment, this could be your dream job.
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