Customer Service Ambassador
hace 1 semana
About iQor
iQor is a leading managed services provider of customer engagement and technology-enabled BPO solutions. With a global presence in 9 countries, we partner with many of the world's best-known brands to deliver high-quality customer support solutions.
Job Overview
We are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone or email.
Key Responsibilities
- Answering customer inquiries in a timely and professional manner
- Providing solutions to customer issues and concerns
- Maintaining accurate records of customer interactions
What We Offer
- A competitive salary of COP 2,525,000 per month
- 10% bonus for meeting performance metrics
- Flexible scheduling with opportunities for overtime
- A comprehensive benefits package, including medical, dental, and vision insurance
- A generous referral program with rewards up to 1 million pesos
Career Development Opportunities
iQor is committed to helping our employees grow and develop their careers. We offer ongoing training and development programs, as well as opportunities for advancement within the company.
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