Senior Business Analyst

hace 1 semana

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

**Overview of Scotiabank Group**

We are committed to investing in our employees and helping you continue your career at ScotiaGBS, a Scotiabank Group company.

**Job Summary**

This is an exciting opportunity for a highly motivated and detail-oriented individual to join our team as a Senior Business Analyst - Quality Control Specialist. The successful candidate will be responsible for ensuring the quality and integrity of communication surveillance activities across various business units.

**Key Responsibilities**

The Senior Business Analyst - Quality Control Specialist will contribute to the success of the execution of Global Communications Supervision Procedures on behalf of GBM Internal Controls to ensure compliance with the Code of Conduct, internal policies & procedures, Global FX Code, industry standards and applicable regulatory requirements.

They will be responsible for:

  • Maintaining expert knowledge of Bank processes, policies, procedures, applications and products related to Global Communications Supervision Procedures and applying this knowledge in the review and analysis of Level 1 communication surveillance activities.
  • Executing GBM Communication Supervision Procedures, reviewing Alerts in the Quality Check process established to identify improvement opportunities in the evaluation alerts made by Communications Surveillance team.
  • Providing continuous improvement opportunities to the reviewers based on observed quality trends observed.
  • Bringing observed quality issues to managers and supervisors to mitigate risk and align concepts in accordance with processes and the Bank's risk appetite.
  • Developing robust tools and strategies to effectively execute a quality check program.
  • Assisting the Manager or Senior Manager in preparing reports of findings and recommendations for Communications Surveillance teams.
  • Keeping track of QC reviews in the QC Tracker spreadsheet and appropriate tracking in the systems if it is necessary.
  • Actively identifying process, technology and systems improvement opportunities, and participating as appropriate in the implementation process.

**Requirements**

To succeed in this role, you will need:

  • Strong problem-solving, critical thinking, and negotiating skills.
  • Strong written and verbal skills (must be able to prepare documentation and interact effectively with other Bank departments).
  • Good accountability and time-management skills.
  • Thorough knowledge of Bank's regulations, policies, procedures, operations, and functions (preferred but not required).
  • Working knowledge of the roles and responsibilities of Global Banking & Markets business units and related business functions across Canadian & International Banking units including various delivery channels.
  • Highly motivated; demonstrated ability to multi-task and deliver in a fast-paced, challenging and dynamic business environment.
  • Strong proficiency of Excel.
  • Bachelor's degree in business management, finance or accounting.
  • Bilingual (Spanish / English).

**Benefits**

We offer an inclusive, positive work environment, and competitive benefits package.

At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.

**Estimated Salary:** $60,000 - $80,000 per annum (depending on experience), plus benefits.

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