Infrastructure Reliability Specialist

Company Overview
Kyndryl, a global leader in IT infrastructure services, is dedicated to designing, building, and managing mission-critical technology systems that drive innovation and progress.
We empower our clients to succeed by delivering exceptional service, leveraging cutting-edge tools, and fostering a culture of inclusivity and excellence.

Salary Range
$120,000 - $180,000 per year, depending on experience and location.

About the Role
As a Site Reliability Engineer at Kyndryl, you will play a critical role in ensuring the reliability, resiliency, and innovation of our information systems and ecosystems. Your expertise will be instrumental in driving continuous improvement and delivering exceptional service to our customers.

Key Responsibilities
- Analyze business needs and develop strategic solutions to improve system reliability and performance
- Collaborate with cross-functional teams to design and implement application monitoring and incident management processes
- Develop and maintain robust systems, leveraging open-source tooling such as Prometheus, Grafana, or Loki
- Implement strategies to cap operations load and handle overflow using appropriate tooling and metrics
- Work with Data format and Scripting languages JSON, YAML, Bash, and/or PowerShell

Requirements
- 10+ years of experience in operational management, including incident management and escalations
- Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals
- Expertise with Ansible, Terraform, and Python
- Solution and design experience in an enterprise environment: Windows server, Linux server (RHEL preferred), UNIX (AIX, Solaris), Windows server, storage, and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform)
- Experience working with distributed technologies as well as dynamic resource management frameworks such as Kubernetes

Benefits
- Comprehensive health insurance
- 401(k) matching program
- Flexible work arrangements
- Professional development opportunities
- Access to state-of-the-art resources and Fortune 100 clients

What We Offer
At Kyndryl, we invest heavily in our employees, providing them with access to the best learning in the industry, competitive salaries, and a comprehensive benefits package. Our commitment to diversity, equity, and inclusion creates a workplace where all employees can thrive and make a meaningful impact.