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Sales Representative for Digital Media

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Medellín, Antioquia, Colombia Sd Solutions A tiempo completo

We are revolutionizing the world of publishing with AI at NDA, AI Publishing Platform. Our platform makes it fast, affordable, and accessible for authors to publish their work. With support for editing, design, and distribution to major retailers, we ensure a seamless experience with a user-friendly platform. Join us as we bring stories to life and create a global community of storytellers.

As an Inside Sales Representative, you will be responsible for promoting our products and services to prospective and current customers. This includes engaging with them to answer questions and address concerns, as well as maintaining customer files with utmost accuracy in our database. Your duties will also include upholding high standards of customer service and suggesting changes that could enhance efficiency or decrease costs.

**Key Responsibilities:**

  1. Promote our products and services to prospective and current customers
  2. Engage with customers to answer questions and address concerns
  3. Maintain customer files with utmost accuracy in our database
  4. Uphold high standards of customer service
  5. Suggest changes that could enhance efficiency or decrease costs

**Requirements:** To be successful in this role, you must have proven experience in telephone sales, outstanding written and verbal communication skills, strong teamwork skills, and the ability to handle multiple tasks simultaneously under pressure. Additionally, you should be available full-time for a remote position and have fluent English (both written and verbal) with a C1 level of proficiency or higher. Proficiency in Microsoft Office and Salesforce is preferred.