Strategic Quality Review and Metrics Expert

hace 1 semana


Medellín, Antioquia, Colombia UPS A tiempo completo
Job Description

The Strategic Quality Review and Metrics Expert plays a critical role in the Quality Support Center (QSC) at UPS Healthcare.

Key Responsibilities:
  • Coordinate data gathering and analysis to support the Quality Management Review (QMR) and Metrics Programs, ensuring alignment with the organization's quality strategy.
  • Identify critical gaps in current QMR and Metrics programs and provide recommendations for continuous improvement.
  • Extract and analyze data from various systems, including the Quality Management System, to identify potential risks and communicate findings to management.
Support Functions:
  • Collaborate with the QA Management Review and Metrics Supervisor to collect, analyze, and report data from different systems.
  • Assist with management review metrics-related items, including data gathering, conceptual design, implementation, and verification.
  • Support initiatives for transitioning and collecting KPIs data extraction from manual QMS and other systems.
  • Perform general business analytics and data analysis of Compliance data, including research, variance analysis, trend analysis, and reporting.
  • Provide support for all reporting, data analytics, performance metrics management, and best practice communication.
  • Respond to Management Review and Metrics-related queries funneling through the QSC.
Preferred Competencies:
  • Familiarity with healthcare regulations, such as cGMP, GDP, and GMP guidelines.
  • Experience with ISO 9001 and ISO 13485 standards is an asset.
  • Advanced English language skills are essential.
  • Knowledge of Quality Management Systems and Microsoft Office applications, particularly Excel, Word, Outlook, and Access.
Requirements:
  • Bachelor's Degree or internationally comparable degree.
  • Bachelor's Degree or internationally comparable degree in Science or a related field is preferred.

This position requires strong time management skills, attention to detail, and excellent analytical abilities. The ideal candidate will possess a keen eye for process improvements and be able to effectively communicate findings to stakeholders. A competitive salary of $60,000 - $80,000 per annum is offered, depending on location and experience.



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