System Provisioning Specialist

hace 1 mes

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Summary

We are seeking a highly skilled System Provisioning Analyst to join our team at ScotiaTech. As a key member of our Account Provisioning Services team, you will play a critical role in ensuring the success of our business strategies and objectives.

Key Responsibilities
  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Maintain current security permissions as per Bank policies on user accounts and applications via Add, Delete, and Changes of user memberships, group memberships, and access levels on all supporting environments.
  • Manage low to medium risk projects, drive initiatives within the team and the overall department to deliver automation solutions and process improvements.
  • Drive initiatives with our business line partners to incorporate new services to the APS team's service catalogue and ensure all customer and team requirements are completed/delivered before onboarding completes.
  • Play an overall role for the APS team that seeks out areas for improvement and works with stakeholders to implement customer experience improvements.
  • Manage multiple initiatives/tasks concurrently, assist on complex problems where analysis of situation requires in-depth evaluation of various factors, and escalate more complex problems to management for guidance.
  • Determine courses of action that may fall outside of procedural and policy guidelines and standards and make recommendations.
  • Provide work leadership and guidance to all team members and business partners they will be collaborating with for automation and process improvement initiatives.
  • Be curious and driven, keep current on rapidly changing technological trends, self-teach new technologies, and maintain an understanding of emerging technology strategies in order to apply those to internal processes.
  • Maintain working relationships with key business line partners.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
  • Champion a high-performance environment and contribute to an inclusive work environment.
Reporting Relationships
  • Primary Manager: Senior Manager, Account Provisioning Services
Dimensions
  • Provide support to BNS employees globally (88,000) across all business lines.
  • Financial dimensions (e.g., capital budget, annual project cost, operating budget, etc.).
  • Work on a number of projects/application systems – execute a quantifiable number of tasks/projects annually.
  • Interact with internal clients of all levels daily.
  • Work with application developers.
  • Be prepared to work non-standard hours.
  • Regulatory bodies and special requirements.
Education/Experience/Other Information
  • Requires a Bachelor's degree and at least 2-3 years minimum working experience in an IT projects environment with a working knowledge in application/system administration, project execution, and workflow automation.
  • Requires in-depth knowledge of operating system technology, security best practices, automation strategies, and applications.

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