Senior Commercial Attorney
hace 1 día
We are seeking an experienced Senior Commercial Attorney to join our team at Biz Latin Hub in Mexico City. As a key member of our corporate operations team, you will play a vital role in providing ongoing support throughout the client life cycle.
About the Role:Your mission will be to build strong relationships with clients, implement innovative programs to boost revenue, and reduce churn rates. You will work directly with clients to ensure their smooth onboarding, address their challenges, and enhance their overall satisfaction.
Key Responsibilities:- Serve as the primary contact for client inquiries, issues, or escalations, delivering prompt and effective resolutions.
- Engage proactively with clients to understand their needs and align our services to address their specific challenges.
- Partner with the sales team to drive expansion and upsell opportunities, including drafting legal documents.
- Monitor and analyze key customer success metrics such as churn rates, satisfaction scores, and usage statistics.
- Support group collections and contribute to the development of effective client management processes.
- At least 3-6 years of experience in a similar role, preferably within Legal, Accounting, or Corporate Secretarial industries.
- Bachelor's degree in Law, Economics, Accounting, or a related field.
- Fluent in English (C1) with excellent communication and interpersonal skills.
- Experience working across LATAM countries, knowledge of corporate law/accounting, and advanced Microsoft Excel skills.
- A competitive base salary of approximately $85,000 USD per year, depending on qualifications and skills.
- Annual remuneration review.
- Eligibility for the "Together is Better" benefits program.
- A multicultural environment with opportunities to practice English and interact with diverse cultures.
- We support your personal and professional development with challenging projects and training programs.
- A culture of learning and teamwork.
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