Senior Network Data Analyst
hace 3 semanas
We are always looking for the best professionals to continue achieving our purpose of connecting more Colombians.
About TigoAt Tigo, we value innovation, adaptability, and teamwork. Our people are the heart of our company, striving to provide excellent service to our clients while driving change in our communities.
Job DescriptionAs a Senior Network Data Analyst, you will be responsible for defining, designing, and generating technical indicators for our fixed and mobile networks. You will also analyze data to understand these indicators and their impact on key business performance indicators (KPIs) such as truckroll, churn, contacts, and damages.
You will construct dashboards that include the main network indicators and their relationship with business KPIs, all aimed at supporting operational efficiency improvements in the VP of Operations, thereby enhancing the quality of service to our customers.
Requirements- At least 6 months of experience in telecommunications companies, particularly in data management, network analysis, and reporting.
- Excellent analytical skills, including data processing and analysis using SQL, Python, and Power BI.
- Familiarity with CRM, Provisioning, and Billing systems, along with knowledge of high-level functional processes and business-oriented perspectives.
- Bachelor's degree in Systems Engineering, Electronics, Telecommunications, Physics, Mathematics, or related fields; or a degree in Statistics or Economics.
- Intermediate-level English proficiency.
In this role, you will have the opportunity to:
- Develop reports based on technical network indicators.
- Automate data loading from various sources for persistent storage and organization of variables defined in reports.
- Define and design variables associated with technical service management: quality of service based on network indicators, provisioning, and platforms.
- Ensure the integrity of stored data in databases.
- Design and implement dashboards, reports, and visualizations for analysis of variables.
- Generate analytical models to support decision-making in the VP of Operations regarding mobile and fixed networks.
- Implement and execute mechanisms to guarantee the quality and reliability of delivered information.
Estimated salary: $800 - $1,200 per month, depending on experience and qualifications.
About UsAt Tigo, we strive to be an equal employment opportunity employer, committed to a diverse workforce and nondiscrimination policy in all aspects of employment.
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