Global HR Technology Solutions Lead

hace 6 días

Santa Marta, Magdalena, Colombia Strada A tiempo completo

About Strada

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Strada is a technology-enabled company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With over 30 years of expertise and a team of more than 8,000 experts, Strada blends leading-edge technology with human ingenuity to help businesses design and deliver at scale. Our solutions support over 1,400 customers in 33 countries, making us a trusted partner for clients worldwide.

Job Description

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The Client HR Tech Lead plays a crucial role in overseeing the technical landscape of Strada Global Payroll clients. This involves collaborating closely with clients to understand their specific needs and requirements within the contracted HR tech landscape. The ideal candidate will provide expert guidance and support in optimizing HR technology solutions that align with business objectives and HR transformation journeys.

The key responsibilities include:

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  • Enabling end-to-end HR technology expertise for clients and providing best-practice guidance within the contracted technology landscape.
  • Accountability for client technical design after go-live, involving supporting roles as needed.
  • Leading discussions on Strada's standard model, global solution design, potential changes, and deviations.
  • Facilitating client-specific analysis and communication about Strada IP product upgrades.
  • Coordination of optional features enablement.
  • Acting as an advocate for increasing client usage of the contracted HR technology.
  • Responsibility for IT cross-client initiatives requiring coordination on an account level.
  • Accountability for the technological health of client service delivery.
  • Second-level escalation for critical technical issues.
  • Identifying and supporting opportunities leading to technical CRs.
  • Moderating client-specific technical design documentation custody and regular updates.
  • Technical resource requests (CRs, allocation increase).

Requirements

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The ideal candidate should possess excellent communication skills, both written and verbal. They should be able to effectively translate technical concepts to non-technical stakeholders and actively listen to and understand the specific needs and requirements of clients. Strong interpersonal skills are also crucial, as they will collaborate closely with senior client stakeholders and Strada internal organization (Application Services, Products, Account Management, etc.).

A strong knowledge of standard HR Technology product portfolios (Workday/SuccessFactors/Oracle – hrX – payroll engines, time solutions, etc.) is essential, including their features, capabilities, and integration best practices. Problem-solving mindset and coordination skills are a must.

Benefits

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We offer programs and plans for a healthy mind, body, wallet, and life because it's essential our benefits care for the whole person. These include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training, and numerous voluntary benefit options.

Estimated Salary Range: $120,000 - $150,000 per year, depending on location and experience.

Diversity and Inclusion Policy

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Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive.

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