Executive Receptionist Coordinator

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

Job Description

We are seeking a highly skilled and organized Bilingual Executive Receptionist Coordinator to join our team at Bruntwork. This role requires exceptional communication skills, proficiency in eClinicalWorks, and the ability to work independently with minimal supervision.

Responsibilities:

  • Answer and manage incoming phone calls promptly and courteously, addressing client inquiries and providing accurate information.
  • Use eClinicalWorks to retrieve and update client information, ensuring efficient and accurate service.
  • Assist clients in both English and Spanish, effectively addressing their questions, concerns, and requests.
  • Maintain detailed records of each interaction and update relevant information in the system as required.
  • Escalate complex issues to the appropriate team members or management, following established protocols.
  • Consistently uphold a high standard of confidentiality, professionalism, and courtesy in all client interactions.

Requirements:

  • Language Skills: Fluency in both English and Spanish is required to communicate with clients effectively.
  • Technical Skills: Proficiency in eClinicalWorks; experience with this platform is essential for managing client data.
  • Communication Skills: Excellent verbal communication skills with a professional, client-focused demeanor.
  • Self-Motivation: Ability to work with minimal supervision and maintain productivity in a remote environment.
  • Reliability: Consistent availability during working hours (Monday - Friday, 9:00 AM - 6:00 PM EST, with a 1-hour unpaid break).

Compensation: The estimated salary for this position is $60,000 per year, commensurate with experience.

This role is ideal for a highly motivated individual who can deliver excellent customer service and handle inquiries in both languages with a high degree of professionalism. If you are a proactive and organized professional looking for a challenging opportunity, please apply.

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