Digital Interior Design Community Manager

hace 3 días

Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

About Sagan

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.

We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

As a Digital Interior Design Community Manager at Sagan, you will play a vital role in guiding customers through design consultations and engaging them on social platforms.

Key Responsibilities:

  • Create and engage with social media content across platforms like TikTok, Facebook, Instagram, Pinterest, YouTube Shorts, and Google My Business.
  • Identify and join online communities and forums focused on interior design, offering guidance without using hard sales tactics.
  • Develop content that feels warm, aspirational, and supportive, using our content archive and social media trends as inspiration.
  • Stay up-to-date with U.S. interior design trends and culture to ensure relevance in content creation and customer engagement.
  • Maintain flexibility in replying to social media interactions, ensuring timely responses to keep conversations flowing.

Design Advisor & Customer Support:

  • Conduct 3-5 virtual design sessions per week, offering customers aesthetic guidance and technical assistance.
  • Provide quick hand-drawn sketches and create product shopping lists using both Norse Interiors and IKEA websites.
  • Follow up with customers after consultations, providing ongoing support until they make a purchase or decide otherwise.
  • Use insights from customer interactions to suggest improvements to products and processes.
  • Be available for pre-scheduled design sessions, which may include occasional evenings or weekends.

Content Creation & Feedback Loop:

  • During the first 3 weeks, focus on workflow creation and learning the brand tone through meetings with owners.
  • After 3 weeks, create 3-4 tailored social media posts per week, adjusting content to suit the style of each platform.
  • Engage with the community daily, ensuring 5-10 interactions or replies to keep conversations active.
  • Evaluate the effectiveness of content and adapt based on performance, focusing on maintaining high engagement levels.

Compensation:

  • This role is compensated weekly.
  • Success is measured by the quality and quantity of content and interactions, not by clocked hours. Output and engagement will be key metrics.

Requirements:

  • Fluency in English with excellent written communication skills.
  • Strong understanding of U.S. culture, humor, and trends, particularly within the interior design space.
  • Experience using social media platforms for brand engagement.
  • A passion for interior design and helping customers bring their design visions to life.
  • Ability to create quick hand-drawn sketches during consultations.
  • Flexibility in managing a schedule that may include occasional evenings or weekends.

Salary Range: Up to $2200 USD per week, depending on experience and qualifications.

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