Workforce Administration Operations Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Convatec Inc. A tiempo completo
About Convatec Inc.

Convatec Inc. is a global medical products and technologies company focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues are over $2 billion.

The Role

We are seeking a dedicated and detail-oriented Workforce Administration Operations Specialist to join our Human Resources Service Delivery team. As a key member of this team, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.

About You

To succeed in this role, you should have experience in an international or shared services environment in a customer-facing role, preferably in HR or payroll. Previous experience using HR systems and customer service tools (such as Workday and Service Now) is preferred. A detail-oriented mindset with strong analytical and problem-solving abilities is essential. Good communication skills, ability to adapt to different styles and at different levels to effectively address employee queries and communicate HR policies are required.

Key Responsibilities
  • Support workforce administration processes, such as hiring, onboarding, offboarding, promotions, personal data changes, etc., ensuring all necessary paperwork and documentation are completed accurately and in a timely manner.
  • Respond promptly to employee inquiries regarding payroll, benefits, leave policies, and other HR-related matters, providing excellent customer service and guidance.
  • Support common payroll queries and processing across multiple countries.
  • Assist in managing and maintaining accurate employee records, including personal information, attendance, leave balances, and other relevant data.
About Your Salary

Your estimated annual salary for this role is between $50,000-$65,000 depending on your level of experience and qualifications. This figure is based on national averages in Bogota, Colombia for similar roles.

About Your Benefits

You can expect a great working environment and supportive colleagues. We support a hybrid working approach, allowing you to work one day a week in our office. You will also receive induction and training to engage you in everything that Convatec represents for our patients, customers, and employees and to upskill you in all the tools and systems you will leverage in this role.



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