Sales Operations Director

hace 1 semana

Colombia Learning Technologies Group PLC A tiempo completo

Role Overview:

We are seeking a seasoned sales professional to lead our sales operations, drive strategic partnerships, and propel business growth.

This critical role requires expertise in sales analytics, operational efficiency, and partnership development. The ideal candidate is a data-driven leader with exceptional communication skills, capable of aligning sales strategies with business objectives.

Key Responsibilities:

  • Evolve Open LMS sales processes, tools, and workflows to optimize team efficiency and effectiveness.
  • Oversee sales forecasting, pipeline management, and analytics to inform data-driven decision-making.
  • Collaborate with sales leaders to define and track key performance indicators (KPIs) and identify growth opportunities.
  • Maintain and optimize Salesforce, Zoominfo, Apollo, and other sales efficiency tools, ensuring accuracy and adoption.
  • Lead initiatives to monitor pricing against margin (deal desk) while improving deal velocity, reducing friction in the sales process, and scaling growth.
  • Maintain and evolve Open LMS's product partnership strategy to expand the value of our software ecosystem.
  • Identify, onboard, and maintain relationships with third-party partners that align with our platform and customer needs.
  • Collaborate with product, marketing, and customer success teams to ensure seamless integration and adoption of partner plug-ins.
  • Establish program metrics and manage performance reporting for third-party partnerships.
  • Negotiate and manage partner contracts, ensuring mutual benefits and alignment with company goals.
  • Partner with cross-functional teams to align sales and partnership goals.
  • Mentor and lead a team of sales operations analysts or partnership coordinators as the role evolves.
  • Contribute to strategic planning for sales, partnerships, and go-to-market initiatives.

Requirements:

  • Proven success in sales, sales operations, sales analytics, or a related field.
  • 7+ years of experience in sales operations, business analytics, or partnerships, preferably in a SaaS or software environment.
  • Strong analytical and problem-solving skills, with experience leveraging data to drive decisions.
  • Proven success in managing partner programs or business development initiatives.
  • Expertise in CRM systems (e.g., Salesforce, HubSpot) and sales automation tools.
  • Excellent interpersonal, negotiation, and communication skills.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on protected class status.

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