Technical Support Specialist with Expertise in IT Solutions
hace 6 días
As a Technical Support Consultant, you will be part of our team at SupportYourApp, a leading provider of secure technical support services to tech companies worldwide.
About the Role:We are seeking an exceptional individual with a strong technical background and excellent communication skills to provide top-notch technical support to our clients.
Responsibilities:- Provide expert technical support via phone, email, and chat channels
- Resolve complex technical issues and gather required information to resolve even more intricate cases
- Maintain up-to-date knowledge of our client's products and services
- Communicate effectively with developers and other departments to identify and troubleshoot technical issues
- Excellent English communication skills (at least C1 level)
- Prior experience in tech support, desktop support, or a similar role
- Strong troubleshooting and problem-solving skills, attention to detail
- Technical background related to networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking)
- BASIC understanding of cybersecurity
- Customer-oriented and responsible attitude
- Excellent interpersonal skills
- Experience with Zendesk or similar CRM systems
- Experience with engineers
- Degree in computer science or information technology
- Certification in Microsoft, Linux, or Cisco
We offer a competitive salary of $50,000 - $65,000 per annum, depending on experience, plus benefits and perks such as flexible schedule, remote work options, inclusive international environment, good bonuses for referrals, paid training and probation, and work-life balance.
-
Technical Expertise Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia INGEPSY A tiempo completoAbout the Role:We are seeking a highly skilled Technical Expertise Specialist to join our team at INGEPSY. In this role, you will be responsible for installing and configuring Clinical Informatics IT solutions, including Advanced Visualization (AV) application servers and Artificial Intelligence (AI). You will also provide remote support to customers, acting...
-
IT Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo**Company Overview**Hire Horatio Cx is a leading provider of IT solutions, dedicated to delivering exceptional technical support and services to our clients. Our team is passionate about empowering individuals and organizations to harness the full potential of technology.Salary: We offer a competitive salary of $65,000 - $85,000 per annum, depending on...
-
IT Support Specialist
hace 21 horas
Bogotá, Bogotá D.E., Colombia Brilliant Computers A tiempo completoJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Brilliant Computers in Colombia. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key Responsibilities:Install,...
-
Senior IT Solutions Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia Philips Iberica SAU A tiempo completoJob TitleSenior IT Solutions SpecialistAbout the RoleThis hybrid role involves installing and configuring Clinical Informatics IT solutions, including Advanced Visualization (AV) application servers and Artificial Intelligence (AI). As an advisor to our customers, you will take ownership of their relationship and provide remote support.Validate prerequisites...
-
IT Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completoCoupa Software is a leading provider of spend management solutions, empowering businesses to optimize their procurement processes and achieve greater efficiency. As an IT Help Desk Specialist at Coupa, you will play a critical role in ensuring the smooth operation of our technology infrastructure.Job SummaryWe are seeking an experienced IT professional to...
-
Atlassian Technical Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Publicis Sapient A tiempo completoJob Title: Atlassian Technical Support SpecialistWe are seeking a dedicated and skilled professional to join our team at Publicis Sapient as an Atlassian Technical Support Specialist. This role is pivotal in providing end-user support for our internal toolset, leveraging expertise in specialized product administration knowledge of Atlassian products such as...
-
Atlassian Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Publicis Sapient A tiempo completoPublicis Sapient is seeking a dedicated Atlassian Help Desk Support Specialist to provide end-user support for our internal toolset. As a key member of our team, you will be instrumental in supporting our team's ways-of-working transformation.Key Responsibilities:Provide technical support for Atlassian products (Jira, Confluence, Bitbucket, Bamboo) and...
-
Data Solutions Technical Support Specialist
hace 2 meses
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Data Solutions team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers and prospects.ResponsibilitiesProvide enterprise-level technical support to customers and prospects via a support...
-
IT Support Specialist
hace 2 meses
Bogotá, Bogotá D.E., Colombia Gensler A tiempo completoJob SummaryGensler seeks a skilled IT Support Specialist to provide first-line response to end-user incidents and office operational requirements. The ideal candidate will have advanced knowledge of Microsoft O365 services, Power BI, and IT support in large dynamic environments.Key ResponsibilitiesProvide first-line technical support to end-users via service...
-
Technical Solutions Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SKYLINE COMMUNICATIONS A tiempo completoAbout Skyline CommunicationsSkyline Communications is a global leading supplier of end-to-end open monitoring and orchestration software for ICT, media, and broadband platforms. Our software platform, DataMiner, makes it possible to order products online, watch the latest episodes of favorite shows, or call friends whenever needed.We are looking for a...
-
IT Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Endava A tiempo completoAbout the RoleWe are seeking an experienced IT Support Specialist to join our team at Endava. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and ensuring that their applications run smoothly.This is a fantastic opportunity to work with cutting-edge technology and collaborate with a talented team...
-
Technical Support Engineer with Azure Expertise
hace 2 días
Bogotá, Bogotá D.E., Colombia Icesi A tiempo completoOverviewTalycap Global is a leading company in the industry, and we're seeking an experienced Technical Support Engineer to join our team. With a strong background in Unix, SQL, and Azure, you'll be responsible for providing top-notch support to our clients.Job DescriptionWe're looking for a highly skilled Technical Support Engineer who can work...
-
IT Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completoAbout the RoleWe are seeking a skilled IT Support Specialist to join our team at Softwareone. As a key member of our IT department, you will be responsible for providing exceptional technical support to internal users, resolving hardware, software, and system-related issues.Job DescriptionResponsibilities:Provide timely and high-quality technical support to...
-
Technical Advisor, IT Solutions Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Philips International A tiempo completoEstimated salary for this role is $120,000 per year.About the JobWe are seeking a highly skilled Technical Consultant to join our team at Philips International.Job ResponsibilitiesInstall and configure advanced visualization application servers and artificial intelligence solutions.Provide remote support and take ownership of customer relationships, acting...
-
Technical Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Zerog - Ai In Aviation A tiempo completo**About Us**About PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world, is redefining the way people buy and sell online for our 300,000+ merchants and millions of consumers. We...
-
Technical Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completoAt SoftwareOne, we're seeking a highly skilled Technical Support Specialist to join our team in Bogotá. As a key member of our technical staff, you will provide exceptional support to our clients by resolving technical issues and implementing solutions.The ideal candidate will have a strong background in systems engineering, electronic engineering, or...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Teletech Holdings, Inc. A tiempo completoTransform your passion for technology and customer service into a rewarding career with Teletech Holdings, Inc. As a Technical Support Specialist, you will be the bridge between customers and our company, delivering exceptional experiences that drive customer satisfaction and loyalty.About the Role:We are seeking a skilled and empathetic Technical Support...
-
Technical Support Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Alexandra Lozano Immigration Law Pllc A tiempo completoJob SummaryThe Alexandra Lozano Immigration Law Pllc is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional technical assistance to our clients, ensuring their smooth interaction with our IT systems.
-
Technical AV Solutions Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Salve Consulting A tiempo completoRole OverviewAt Salve Consulting, we are seeking a highly skilled Technical AV Solutions Specialist to lead our Audio Visual team and drive innovative solutions that enhance communication and engagement within the organization.Key ResponsibilitiesInstall, test, and maintain new audio-visual systems and equipment.Optimize tools used in video production,...
-
Technical Support Specialist in Colombia
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoCompany Overview: Scotia GBS is a Scotiabank Group company located in Bogota, Colombia. The company was created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units.Compensation: We offer competitive benefits and an attractive salary...