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Field Service Team Coordinator

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Alfa Laval Corporate Ab A tiempo completo

Role Summary

The Field Service Team Coordinator plays a critical role in ensuring the seamless execution of field services. Key responsibilities include optimizing resource allocation, supervising service delivery, and maintaining strong relationships with customers and internal stakeholders.

Main Tasks:

  1. Develop and implement effective service plans to meet customer needs and business objectives.
  2. Collaborate with cross-functional teams to ensure timely and high-quality service delivery.
  3. Maintain accurate records of service activities and performance metrics.
  4. Analyze data to identify trends and areas for improvement.
  5. Communicate effectively with customers, service engineers, and internal departments to ensure clear understanding and expectations.

Essential Skills:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and provide insights for process improvements.