Financial Services Operations Specialist

hace 1 mes

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Summary

We are seeking a highly skilled Financial Services Operations Specialist to join our team in Bogota, Colombia. As a key member of our Asset Servicing group, you will play a critical role in ensuring the smooth operation of our Income Processing department.

About the Role

In this position, you will be responsible for driving and enhancing a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. You will ensure operational efficiency of the Income Processing is maintained at a high level in accordance with approved policy and procedures by organizing, prioritizing, and supervising workflows, deploying staff accordingly, monitoring work in progress, providing direction/follow-up as required; checking/authorizing various components of income transactions as assigned; monitoring outstanding payments due from depositories/issuers/financial institutions.

Main Responsibilities
  • Assisting in the implementation of new processes/systems as required; identifying challenges and pursuing opportunities to improve processing efficiency;
  • Solving problems of an unusual nature including identifying the root cause of the problem and what is required to prevent a recurrence;
  • Ensuring a high level of customer service is provided to all business lines by ensuring that all transactions are completed in an accurate and timely manner;
  • Responding promptly, accurately, and professionally to inquiries from internal/external customers;
  • Providing technical expertise and specialized assistance relative to Income Processing.
Requirements

To be successful in this role, you will need to have:

  • Sound knowledge of the Bank's Securities & Operations group and securities industry practices and regulations;
  • Detailed knowledge of practices and policies associated with CAD, USD, and foreign Income Processing;
  • Expert understanding of ADP's income processing application (DIVSY) and a sound knowledge of related BFS applications (e.g., IMPACT);
  • Good organizational skills including the ability to effectively prioritize/delegate and deal with a variety of tasks and situations on an ongoing basis;
  • Strong data analyst with high attention to detail.
Education and Experience

We are looking for candidates with:

  • 2-3 years of experience in financial services/reconciliation procedures/accounting;
  • 2-3 years Capital Markets industry experience/knowledge; ideally within Asset Servicing;
  • Excellent technical skills (VBA, SQL, PowerBi, Python, R).
Salary and Benefits

The salary for this position is approximately $60,000 - $80,000 per annum, depending on experience. We offer a competitive benefits package, including medical insurance, retirement savings plan, and paid time off.

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