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IT Infrastructure Technician

hace 2 semanas

Bogotá, Bogotá D.E., Colombia beBee Careers A tiempo completo
Job Overview:
We are seeking an experienced IT Infrastructure Technician to join our team. As a key member of our technical services department, you will be responsible for providing exceptional support and services to our users, ensuring that their desktop and laptop systems are running smoothly and efficiently.

Main Responsibilities:
  • Be the expert: Provide delivery of world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices.
  • Support the troubleshooting and maintenance of core infrastructure.
  • Assist in the ramp activity of new and existing business, and champion the relationships between the IT department and our Service Delivery programs.

Essential Qualifications:
  • Computer science or related degree(s)
  • A+ certification
  • Additional certifications or experience in SCCM, VMWare, Active Directory, Exchange, Network +, various imaging platforms, desktop/image engineering, project management, ITIL Foundation, scripting/batch files, and PowerShell
  • No less than three years of practical experience supporting corporate technology infrastructure, with working knowledge of concepts such as DNS, DHCP, GPO, and various network troubleshooting tools