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Collaboration Platform Engineer
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We are seeking an experienced Technical Messaging Specialist to provide technical support and expertise for our messaging and collaboration platforms.
Responsibilities include:
- Providing level 2/3 support for messaging and collaboration issues
- Troubleshooting complex technical issues
- Developing and implementing technical solutions to improve system performance and user experience
Requirements
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 5+ years of experience in a messaging support environment
- Excellent technical expertise and problem-solving skills
Preferred Qualifications
Prior experience with migration projects and knowledge of popular operating systems, software applications, and remote connection systems are highly valued.
