Product Support Specialist
hace 1 mes
We're a leader in medical technology and solutions, driven by a mission to improve healthcare worldwide. As a Product Support Representative, you'll play a vital role in ensuring our customers receive exceptional support and service.
A Day in the Life- Respond to customer inquiries and troubleshoot issues with our medical devices.
- Use your technical expertise to resolve customer concerns and provide solutions.
- Collaborate with cross-functional teams to drive product quality and development.
- Document customer interactions and product issues to inform product development.
- Work in a fast-paced environment, prioritizing tasks and managing multiple projects.
- High school degree or equivalent.
- 1 year of experience in technical support, customer service, or a related field.
- Fluent English language skills.
- Excellent communication and conflict resolution skills.
- A competitive salary and benefits package.
- A flexible working environment and opportunities for growth and development.
- Training and development programs to enhance your skills and expertise.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace where everyone belongs.
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