Help Desk Professional

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure....

About the Role: As a Help Desk Professional at Auxis, you will be the primary point of contact for users reaching the IT Service Desk. Your responsibilities will include handling incoming calls, logging information, and troubleshooting basic issues related to software, hardware, network, and telecommunications systems.Key Responsibilities:Manage incident,...

**Calificaciones**:- Se requiere diploma de escuela secundaria o equivalente.- Certificaciones técnicas o cursos en soporte IT son una ventaja.- Mínimo de 1 año de experiência en servicios al cliente.Se valora la experiência en áreas de IT.- Comprensión básica de sistemas IT, hardware y software.- Familiaridad con sistemas operativos comunes...

MisiónEste profesional debe ser capaz de ejecutar sus responsabilidades operacionales con claridad, pasión y excelencia, escuchando al cliente y comprendiendo sus necesidades.Responsabilidades PrincipalesRealizar los procesos operativos de manera eficiente y efectiva para satisfacer las necesidades del cliente.Asegurarse de que la documentación del Help...

Descripción del PuestoEl Analista de Operaciones Nivel II es un profesional que se encarga de ejecutar procesos operativos en las instalaciones de los clientes con la finalidad de prestar un servicio de alta calidad.Principales ResponsabilidadesEjecutar los procesos operativos de acuerdo con los alcances contractuales para proporcionar un servicio de...

Solicitamos analista Help Desk IT que brinde una asesoría, soporte y solución de primer nível sobre los incidentes y requerimientos.Alguna de las actividades a desarrollar son las siguientes:*Interactuar con el usuario informático para recibir las diferentes solicitudes.- Recibir, registrar, y documentar cada llamada y/o contacto según el proceso...

Empresa del sector de tecnología requiere para su equipo de trabajo un ANALISTA DE OPERACIONES NIVEL II para la ciudad de Barranquilla, técnicos o Tecnólogos, Telecomunicaciones, programación o afines; con mínimo 2 años de experiência ejecutando procesos operativos y atendiendo requerimientos tecnológicos.Misión:Ejecutar de manera directa con...

Empresa del sector de tecnología requiere para su equipo de trabajo un ANALISTA DE OPERACIONES NIVEL II para la ciudad de Barranquilla, técnicos o Tecnólogos, Telecomunicaciones, programación o afines; con mínimo 2 años de experiência ejecutando procesos operativos y atendiendo requerimientos tecnológicos.Misión:Ejecutar de manera directa con...

**Job Summary:** The Trilingual Technical Analyst Level I is the primary contact for users reaching the IT Help Desk.Key Responsibilities: Manage incident, request, problem, and knowledge tracking, handle ticket queues, assign tickets appropriately, follow up on customer issues, escalate unresolved queries to higher support levels, provide excellent customer...

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Company OverviewAgileEngine is one of the fastest-growing companies in the U.S., ranking among the top 3 dev shops according to Clutch. We create award-winning custom software solutions that help companies across various industries change millions of lives.Job DescriptionWe are seeking a skilled Senior Systems and Cloud Administrator to oversee the...

Systems and Cloud Administrator (Senior/Lead) ID28724 AgileEngine is one of the Inc. 5000 fastest-growing companies in the U and a top-3 ranked dev shop according to Clutch.We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.If you like a challenging environment where you're working with...

Systems and Cloud Administrator (Senior/Lead) ID28724 AgileEngine is one of the Inc. 5000 fastest-growing companies in the U and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working...

Full time | AgileEngine | Colombia Posted On 02/05/2025 Job Information City Barranquilla State/Province Atlantico 080016 IT Services Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch.We create award-winning custom software solutions that help companies across 15+...

AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment...

AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment...

We are looking for a highly skilled QA Engineer to join our team at AgileEngine. As a QA Engineer, you will be responsible for ensuring the quality of our software products.Job Overview:Review and analyze system specificationsCollaborate with the development team to plan, develop, and apply testing processesExecute test cases (manual or automated) and...

Job OverviewAgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.This Senior/Lead Full Stack Engineer position is an exciting opportunity to join our dynamic team and...

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment...

Full time | AgileEngine | Colombia Posted On 02/05/2025 Job Information City Barranquilla State/Province Atlantico 080016 IT Services Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies...