Customer Experience Advocate for Latin American Markets
hace 1 semana
About the Role: We are seeking a Customer Experience Advocate to join our team in Barranquilla, Colombia.
Key Responsibilities:
- Provide exceptional customer service through multiple channels, including phone, chat, and email.
- Resolve complex customer issues to ensure their satisfaction.
- Collaborate with colleagues to escalate and coordinate customer responses in line with our values.
Requirements:
- Proficiency in English language (B2/B2+ level) and Portuguese language (B2/B2+ level).
- A minimum of 6 months of experience in customer-facing roles.
About You: As a highly motivated and customer-focused individual, you will thrive in this dynamic environment. You should have excellent communication skills, be able to work effectively in a team, and maintain confidentiality when dealing with sensitive customer information.
What We Offer:
- A competitive salary of $850 per month.
- The opportunity to work with a talented team in a fast-paced industry.
Note: This role requires flexibility, adaptability, and a willingness to learn and grow with the company.
-
Customer Service Advocate for Advanced English
hace 2 semanas
Barranquilla, Atlántico, Colombia Css Corp Colombia A tiempo completoAt Css Corp Colombia, we are seeking an experienced Advanced English Customer Service Representative to join our team. Key responsibilities include:Requirements:Advanced English language skillsExcellent communication and empathy skillsExperience in customer service and networkingFlexibility and availability to work on-siteWe offer a comfortable and dynamic...
-
Customer Experience Lead
hace 2 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoKey Responsibilities:As a Customer Experience Lead at Sutherland, you will be responsible for evaluating and documenting customer transactions to ensure accurate and consistent information is provided to customers. Your key focus will be on evaluating transactions to ensure all required processes and guidelines are followed to deliver the highest levels of...
-
Customer Experience Specialist
hace 3 semanas
Barranquilla, Atlántico, Colombia Officepartners360 A tiempo completoWe are seeking a skilled Customer Experience Specialist to join our team in Colombia.As a Customer Experience Specialist, you will be responsible for handling inbound calls from patients and medical facilities, providing a professional and empathic patient experience.Key Responsibilities:Provide exceptional customer service to patients and medical staff,...
-
Customer Experience Leader
hace 3 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoSutherland is seeking a highly skilled and analytical professional to fill the role of Lead - Customer Experience. As a front-line position, this individual will be responsible for evaluating and documenting customer transactions to ensure accurate and consistent information is provided to customers.Key ResponsibilitiesThe Lead Specialist's key focus is to...
-
Multilingual Customer Experience Specialist
hace 6 días
Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completoAt Movate Technologies Services Limited, we are seeking a highly skilled Multilingual Customer Experience Specialist to join our team. Location: Barranquilla, ColombiaWe offer a competitive salary of approximately $600-$800 per month, commensurate with experience and qualifications.Job Description:As a Multilingual Customer Experience Specialist, you will be...
-
Customer Experience Lead
hace 4 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoSutherland is seeking a highly skilled and experienced professional to fill the role of Customer Experience Lead. This individual will be responsible for overseeing the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers.Key Responsibilities:Define Sutherland's reputation by overseeing...
-
Customer Experience Manager
hace 6 días
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoAbout SutherlandWe are a dynamic organization committed to creating a professionally challenging and personally rewarding work environment.Our team is composed of goal-oriented and strategic-thinking individuals, working together to drive success. We are seeking a reliable and detail-oriented Senior Associate Manager Customer Experience to join our team.Job...
-
Customer Experience Coordinator
hace 1 día
Barranquilla, Atlántico, Colombia Solvo Global Sas A tiempo completoJob OverviewWe are seeking a professional Customer Service Representative to join our team at Solvo Global Sas.About the RoleThis is a full-time position responsible for developing relationships between customers, service technicians, and operations. The ideal candidate will be a problem solver who enjoys working independently and as part of a team.Main...
-
Customer Experience Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Glowtouch technologies A tiempo completoJob Summary"Representante de Servicio al Cliente" is a key role at UnifyCX, where you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Accurately gathering and registering information from traffic citations and member records.Providing clear instructions and requirements to members, ensuring they understand...
-
Customer Experience Ambassador
hace 4 semanas
Barranquilla, Atlántico, Colombia Marriott Hotels Resorts A tiempo completoAs a Customer Experience Ambassador at Marriott Hotels Resorts, you will be responsible for delivering exceptional service to our guests. This role requires a high level of initiative, as you will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay.Key responsibilities...
-
Exceptional Customer Experience Representative
hace 2 días
Barranquilla, Atlántico, Colombia TTEC A tiempo completoCustomer Service Career at TTECBrighten days and ignite your career with TTEC's award-winning employment experience.As a Bilingual Customer Service Representative – English – Spanish, you'll be part of bringing humanity to business in Barranquilla, Colombia. Your passion for helping others will shine through as you resolve customer issues and provide...
-
Lead Quality Manager
hace 1 semana
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoWe are seeking a seasoned Lead Quality Manager to join our team at Sutherland. This is an exciting opportunity for a detail-oriented and goal-driven individual to lead a high-performance team of support professionals.About the Role:As a Senior Associate Manager, you will be responsible for overseeing performance and service quality to guarantee customer...
-
Senior Quality Lead
hace 4 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoSenior Quality Lead - Customer Experience ManagerSutherland is a dynamic and challenging work environment that fosters professional growth and personal satisfaction. We are seeking a Senior Associate Manager who will lead, develop, and motivate a high-performance team of support professionals.Job DescriptionWe are looking for a reliable and detail-oriented...
-
Customer Experience Coordinator
hace 3 semanas
Barranquilla, Atlántico, Colombia Quantic A tiempo completoWe are seeking a highly skilled Customer Experience Coordinator to join our team at Quantic, a cloud-based point of sale solutions company based in the United States.This full-time contract position involves providing top-notch technical support and onboarding services to our customers, ensuring seamless integration and troubleshooting of POS issues,...
-
Senior Associate Manager
hace 3 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoSenior Associate Manager - Customer Experience LeadSutherland is a dynamic organization committed to creating a challenging and rewarding work environment. We are seeking a Senior Associate Manager who will lead, develop, and motivate a high-performance team of support professionals.Key Responsibilities:Define Sutherland's Reputation: Oversee and manage...
-
Customer Service Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Auxis A tiempo completoJob Title: Customer Service AdministratorAbout the Role:Auxis is seeking a skilled Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Payment Processing: Process monthly payments, reinstatements, and renewals for...
-
Multilingual Customer Service Representative
hace 4 semanas
Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completoJob Summary: We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Movate Technologies Services Limited. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Provide world-class...
-
Customer Service Operations Manager
hace 1 día
Barranquilla, Atlántico, Colombia Auxis A tiempo completoAt Auxis, we're looking for a highly skilled Customer Service Operations Manager to join our team. This is a full-time position that requires strong leadership and customer service skills.About the RoleThis role will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis...
-
Customer Service Representative
hace 4 semanas
Barranquilla, Atlántico, Colombia Sitel Corp. A tiempo completoAt Sitel Corp., we're seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our global customer experience team, you will be responsible for delivering exceptional support to our clients and customers.Key Responsibilities:Provide high-quality customer service via phone, email, and chat.Resolve customer...
-
Bilingual Customer Service Representative
hace 3 semanas
Barranquilla, Atlántico, Colombia TTEC A tiempo completoCustomer Service Representative OpportunityAt TTEC, we're committed to delivering exceptional customer experiences. As a Bilingual Customer Service Representative, you'll play a vital role in helping us achieve this goal.About the RoleYou'll be responsible for resolving customer issues in a timely and professional manner, providing accurate and helpful...