Customer Experience Advocate for Latin American Markets

hace 1 semana


Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completo

About the Role: We are seeking a Customer Experience Advocate to join our team in Barranquilla, Colombia.

Key Responsibilities:

  • Provide exceptional customer service through multiple channels, including phone, chat, and email.
  • Resolve complex customer issues to ensure their satisfaction.
  • Collaborate with colleagues to escalate and coordinate customer responses in line with our values.

Requirements:

  • Proficiency in English language (B2/B2+ level) and Portuguese language (B2/B2+ level).
  • A minimum of 6 months of experience in customer-facing roles.

About You: As a highly motivated and customer-focused individual, you will thrive in this dynamic environment. You should have excellent communication skills, be able to work effectively in a team, and maintain confidentiality when dealing with sensitive customer information.

What We Offer:

  • A competitive salary of $850 per month.
  • The opportunity to work with a talented team in a fast-paced industry.

Note: This role requires flexibility, adaptability, and a willingness to learn and grow with the company.



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