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Project Operations Manager

hace 1 semana

Bogotá, Bogotá D.E., Colombia Indigo Slate A tiempo completo

Indigo Slate is seeking an entry level professional to lead and manage entire support operations in Colombia. This fulltime onsite role offers benefits, making it a great opportunity for those looking to start their career in project management.

Job Responsibilities
  • Be the first point of escalation for support requests.
  • Control support metrics to ensure optimal performance.
  • Work in an operations team supporting requests related to the project lifecycle.

The ideal candidate will have:

  • Proficient English and Spanish skills.
  • Supervisor experience.
  • Hands-on experience with a ticket management tool like Service Now or Jira.
  • Ticket triaging skills.
  • Strong communication and analytical skills.

Bonus points for:

  • Advanced excel skills for report automation.
  • A college degree or equivalent.