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IT Infrastructure Specialist
hace 1 semana
About the Role
Avidbots Corp. is seeking an IT Specialist to join our dynamic IT team. As a key player, you'll be responsible for maintaining efficient IT systems, providing advanced technical support, and contributing to various IT projects.
Job Description:
- Take charge of onboarding and termination procedures, ensuring accurate setup, license assignments, and records maintenance following IT Operations processes.
- Diagnose and resolve complex issues related to operating systems, including performance, configuration, and compatibility problems.
- Play an integral role in IT projects, leveraging your expertise to contribute effectively.
- Demonstrate proficiency in writing scripts to automate routine IT Operations tasks, enhancing team efficiency.
- Bring advanced skills in Systems Integration to ensure seamless data flow through a variety of technologies.
- Demonstrate advanced knowledge of industry-specific compliance standards, ensuring adherence.
Key Skills and Qualifications:
- Bring 5+ years of practical experience in advanced IT support or a similar role.
- Proficient in Ubuntu/Windows systems, software installation, and advanced troubleshooting of software/hardware issues.
- Expertise in Systems Integration, ensuring seamless data flow through technologies like SSO, SAML, SCIM, and APIs.
- Knowledge of ISO 27001 requirements.
Nice to Have:
- Familiarity with Freshservice ticketing system.
- Knowledge of Crowdstrike and familiarity with Jumpcloud/Windows Active Directory and its policies.
- Understanding of MDM (Mobile Device Management) Tools.
- Familiarity with Epicor.
- Knowledge of ITIL 4 framework.
- Certification in AWS and Azure.
- Salesforce Certification.
