Team Lead

hace 4 semanas


Medellín, Antioquia, Colombia TaskUs A tiempo completo

About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help clients represent, protect, and grow their brands in the fast-paced world of technology.

The People First culture at TaskUs has enabled us to expand our workforce to approximately 45,000 employees globally. With a presence in twenty-three locations across twelve countries, we offer a unique opportunity for growth and development.

We are seeking a highly skilled Team Lead to join our team. As a Team Lead, you will be responsible for providing mentorship, guidance, and career development to members of your team. You will implement escalation channels, lead a high-performing team, and establish team goals.

Requirements:

  • Bilingual in English & Spanish with a minimum B2 proficiency in English.
  • 2 years of prior relevant people management experience in the BPO or call center industry.
  • A strategic thinker with strong analytical and creative problem-solving skills.
  • Experience providing constructive criticism and implementing corrective action plans.
  • A high-level understanding of customer confidentiality standards and a passion for the development of teammates.

Job Expectations:

  • This position could either be work from home or on-site at Pereira.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.


  • Team Lead

    hace 4 semanas


    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more.Role OverviewWe are seeking a highly skilled Team Lead to join our...

  • Team Lead

    hace 2 semanas


    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUsTaskUs is a leading provider of outsourced digital services and customer experience solutions. We help our clients represent, protect, and grow their brands in the fastest-growing sectors, including social media, e-commerce, gaming, and more.We're looking for a skilled Team Lead to join our team and take on a leadership role. As a Team Lead, you...

  • Assessment Team Lead

    hace 4 semanas


    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more.Job SummaryWe are seeking a highly skilled Team Lead to join our...

  • Senior Team Lead

    hace 1 semana


    Medellín, Antioquia, Colombia Evolution A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Team Lead to join our team at Evolution. As a Senior Team Lead, you will be responsible for managing a team of Team Managers, overseeing daily operations, and ensuring the highest level of quality and service standards are met.Key Responsibilities:Manage, oversee, and lead a team of Team ManagersBe...

  • Team Lead Positions

    hace 2 semanas


    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and HiTech.The People First culture at TaskUs...

  • Agile Team Lead

    hace 4 semanas


    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Job Title: Agile Team LeadLean Tech is seeking an experienced Agile Team Lead to champion the widespread adoption of agile methodologies within our organization. As a key member of our team, you will be responsible for enhancing organizational efficiency and collaboration by supervising agile teams, forming strategic frameworks, and ensuring rigorous...

  • Game-Changing Team Lead

    hace 3 semanas


    Medellín, Antioquia, Colombia Minacs A tiempo completo

    Are you ready to take the lead in our Gaming Team?Job Overview:Our team is seeking a highly skilled and results-driven Team Lead to oversee the gaming department. As a Team Lead, you will serve as a point of contact between our clients and our organization to communicate information related to our products and procedures, ensuring seamless assistance and...

  • Operations Team Lead

    hace 4 semanas


    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    At Solvo Global, we're seeking a seasoned Operations Team Lead to spearhead a dynamic team of professionals. As a key member of our Operations Team, you'll be responsible for leading a diverse group of direct reports, fostering a culture of accountability, and driving continuous improvement. Your expertise will be instrumental in ensuring world-class...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    Customer Support Team Lead RoleThe Technical Customer Support Team Lead is responsible for supervising an assigned Customer Support Engineer team, responding to complex escalated technical customer issues, and collaborating with leadership on department initiatives.About the Team Lead PositionThe ideal candidate will have a proven track record of providing...

  • Tech Team Lead

    hace 2 semanas


    Medellín, Antioquia, Colombia Yuxi Global A tiempo completo

    About the RoleAs a seasoned Tech Team Lead at Yuxi Global Powered by Veritas Automata, you will play a pivotal role in spearheading our mission to deliver exceptional value to our clients. Your primary responsibility will be to lead multifaceted teams to achieve financial, growth, and delivery goals. This includes informal and functional leadership of team...

  • Operations Team Lead

    hace 3 semanas


    Medellín, Antioquia, Colombia RVStaffing A tiempo completo

    Job OverviewAn Operations Supervisor at RVStaffing oversees all activity of a specific department or area, ensuring smooth operations and analyzing overall efficacy. They lead and supervise a group of employees, evaluating performance and providing feedback to improve operations flow.Key ResponsibilitiesLeading and supervising a team of employees.Evaluating...

  • Team Lead Key Holder

    hace 4 semanas


    Medellín, Antioquia, Colombia Asics A tiempo completo

    Career Opportunities: Team Lead Key Holder - Castle RockAt ASICS, we're committed to nurturing the world's youth through sports. As a Team Lead Key Holder, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth. Your responsibilities will include supervising sales floor activities, ensuring accurate product pricing...

  • Senior Agile Team Lead

    hace 3 semanas


    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Senior Agile Team LeadAbout the Role: Lean Tech is seeking an experienced Senior Agile Team Lead to champion the adoption of agile methodologies within our organization. This senior-level role focuses on enhancing organizational efficiency and collaboration by supervising agile teams, forming strategic frameworks, and ensuring rigorous implementation of best...


  • Medellín, Antioquia, Colombia Advancio, Inc A tiempo completo

    About AdvancioAdvancio is a global software company that is passionate about technology and its power to change the world. We are building a company where we love what we do, collaborate positively with our customers, and have fun while we work.About the PositionWe are seeking a dynamic and experienced Technical Lead to join our team and drive the technical...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    SD Solutions is looking for an experienced Customer Support Team Lead to join its team in a fintech unicorn. The company provides a cloud solution to scale and automate global payables operations, having already raised $565M funding.About the RoleWe are seeking a talented individual with 5+ years of hands-on technical support experience, including 2+ years...

  • Team Lead

    hace 4 semanas


    Medellín, Antioquia, Colombia Taskus A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands. We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming,...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    Customer Support Team LeadThe Technical Customer Support Team Lead is responsible for supervising a team of Customer Support Engineers, responding to complex escalated technical customer issues, and collaborating with leadership on department initiatives.About the RoleProvide supervision, coaching, and training to the assigned team.Collaborate with teams...


  • Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to innovative technology companies. With a cloud-based infrastructure, we serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.Our...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Corporate Team Lead Specialist to join our team at Neostella. This is an excellent opportunity for someone who wants to take their career to the next level.Salary: $70,000 - $90,000 per year (estimated)About the RoleThe Corporate Team Lead Specialist will be responsible for overseeing multiple...

  • Collections Team Lead

    hace 1 semana


    Medellín, Antioquia, Colombia WBL California, LLC A tiempo completo

    About WBL California, LLCWBL California, LLC provides short-term commercial loans to small and medium-sized businesses nationwide.This is a remote Contract/Consultant position with a 100% remote workforce.We are seeking a detail-oriented and experienced Collections Team Lead to join our Loan Collections team.Job DescriptionThe ideal candidate will have a...