Culinary Operations Manager

hace 7 días


Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels and Resorts A tiempo completo

About Four Seasons

At Four Seasons, we believe in creating exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world strive to become better, to push themselves to new heights, and to treat each other with kindness and respect.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. That's why we're committed to recognizing a familiar face, welcoming a new one, and treating everyone we meet with dignity and compassion.

About the role:

This position oversees the efficient operation of the kitchen, ensuring high culinary standards are met while coordinating with other departments to provide excellent service. The successful candidate will be responsible for managing staff, providing training, and fostering a positive work environment. Additionally, they will attend to guests' needs, adhere to health and safety protocols, and maintain a professional demeanor.

Key Responsibilities:

  1. Oversee kitchen operations, ensuring adherence to quality and hygiene standards, as well as coordination with other departments like Food and Beverage.
  2. Maintain the care, inventory, and good condition of equipment, supplies, and installations, ensuring operational costs remain within budget.
  3. Assign tasks to employees, supervise their performance, ensure they receive ongoing training, and promote a positive and professional work atmosphere.
  4. Provide exceptional service, respond to guests' concerns, especially regarding food quality and service, and ensure their satisfaction.
  5. Comply with established health, safety, and operational procedures of the hotel, maintaining confidentiality at all times.


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