Marketing Assistant
hace 3 semanas
About Epsilon
Epsilon is a global leader in outcome-based marketing, driving measurable results and business growth for its clients. With a rich 50-year history and over 9000 employees in 60 countries, Epsilon provides a unique blend of data, technology, and services.
Job Description
We are seeking a Junior Account Manager to join our Client Services Team. As a Junior Account Manager, you will provide support to clients promoting the adoption and best practices in the use of products. You will interface with various teams, including Product, Revenue, Technology, and more.
Responsibilities
• Create and manage digital campaign reports.
• Create campaign witnesses and track campaign activity and achievement of goals.
• Act as the primary point of contact regarding technical issues and inquiries, providing guidance on the product and troubleshooting.
• Develop and automate internal usage processes and best practices manuals for our products.
• Identify and report issues, bugs, and other errors to internal product and/or technology teams.
• Work as a liaison between client services and technology to enhance support processes and propose new functionalities.
• Focus on providing first-level support to our internal and external customers.
What We Offer
We offer a chance to be part of a leading team in an industry with great international projection. Our work modality is hybrid. We offer 15 days of holidays, medical insurance, training and development programs, and language training.
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