Medical Quality Specialist

hace 1 mes


Cúcuta, Norte de Santander, Colombia Operation Smile A tiempo completo

Job Title: Medical Quality Specialist

Job Summary:

Operation Smile is seeking a highly skilled Medical Quality Specialist to join our team. The successful candidate will provide administrative support, technical assistance, and guidance to the Medical Quality team and Operation Smile foundations based in Latin America and the Caribbean.

Key Responsibilities:

  • Aggregate, track, and trend data concerning medical events, complication rates, and quality measurement data obtained from assessments and post-mission reports for review by the appropriate committees, councils, and organizational leaders.
  • Draft reviews and reports regarding quality indicators of the various medical programs being conducted based on the standards, recommendations, and guidance of the Quality and Medical Oversight teams for use by the Development staff.
  • Coordinate, conduct, and assist in any quality research to include data and applicable reference of evidence-based practice information to support innovation and initiatives of new strategies and process improvement to ultimately mitigate unnecessary risks within Operation Smile's safety and quality of care delivery.
  • Develop and maintain data and supporting records of care, as appropriate, to guide and advise various care reviews, updates, and development of Operation Smile Medical Policies in collaboration with Medical Oversight.
  • Serve as a liaison interdepartmentally to facilitate promoting, collecting, and accountability regarding all programmatic reports related to medical quality.
  • Coordinate any quality assessor updates, meetings, and conferences as required to include expense building, logistical functionality, and planning as assigned.
  • Work with all Operation Smile resources to expand Quality, Patient Safety, and Risk Management principles, ensuring Operation Smile maintains its reputation as a highly reliable organization.

Requirements:

  • Associate degree in public health, management, administration, or a related health field, or equivalent experience.
  • 5 years of experience in healthcare delivery from a clinical or non-clinical perspective.
  • 5 years of experience conducting infection prevention strategy, adverse event investigation, or medical care analysis.
  • Prior experience with medical quality and/or patient safety training.

Technical Skills:

  • Proficient in medical terminology (anatomy and physiology).
  • Comfortable with medical research on standards, best practices, and regulations.
  • Understanding of Human Factor Engineering as it relates to safety is highly valued.

Communication & Presentation:

  • Proficiency in reading, writing, and speaking in Spanish.
  • Ability to present in both English and Spanish to large audiences and answer technical questions.

Analytical Skills:

  • Experience in developing data tracking spreadsheets and drafting statistical analysis reports.
  • Proficient in report development and review to identify areas of opportunity.

Process Improvement:

  • Experience in process/performance improvement is highly valued.
  • Risk management and mitigation experience is highly preferred.
  • Planning and facilitation of organizational objectives is highly valued.

Project Management:

  • Project coordination/management experience is preferred.

Why Operation Smile:

At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.

We offer a range of benefits, including a 401(k) plan, health insurance, and paid time off.

Join our team and make a difference in the lives of children around the world.



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