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SAP Technical Support Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Rhian_Convatec A tiempo completo
Job Description

The ideal candidate will possess a deep understanding of SAP FI-CO modules, including General Ledger (FI-GL), Accounts Payable (FI-AP), and Accounts Receivable (FI-AR). They will be responsible for providing expert-level support, addressing incidents, and implementing effective solutions within defined timelines.

  • SAP FI-CO Support: Provide in-depth knowledge and expertise in SAP FI-CO configurations, including integration with other SAP modules.
  • Incident Management and Troubleshooting: Investigate, diagnose, and resolve complex technical issues reported by end-users, ensuring minimal impact on business operations.
  • Collaboration and Communication: Work closely with cross-functional teams, external vendors, and business stakeholders to coordinate support activities, prioritize tasks, and ensure timely issue resolution.

Key Requirements

  • 5+ years of hands-on experience in SAP Application Management Services, specifically in the FI-CO modules.
  • Expertise in SAP FI-CO configurations, including integration with other SAP modules.
  • Proven track record in incident management, change management, and SAP system troubleshooting within the FI-CO domain.