Conversational AI Specialist

hace 4 semanas


Colombia Collage HR A tiempo completo
About This Role

We're seeking an experienced software engineer to join our team at Botpress, a fast-growing AI startup in Quebec City. As a key member of our success team, you'll work closely with customers and partners to deliver exceptional conversational AI experiences.

Responsibilities
  • Collaborate with Global 2000 companies to implement Botpress solutions in their unique environments
  • Be the platform expert, guiding customers to build engaging conversational AI experiences
  • Provide real-time feedback to internal teams on product performance and customer needs
  • Drive innovation within the success team, company, and with customers, seeking better ways to improve tools and services
  • Assist customers in building and improving datasets for optimal conversational experiences
  • Contribute to product documentation, customer knowledge base, and best practices guides
Requirements
  • 2-4 years of software development experience
  • Education: Bachelor's degree in Computer Science, IT, Technical Writing, or equivalent professional experience
  • Experience with conversational AI, voice- and chat-based user experiences
  • Excellent written and verbal communication skills in English (French is an advantage)
  • Ability to thrive in a fast-paced startup environment
  • Well-organized, excellent work ethic, and attention to detail
  • Experience working with large Enterprises is a plus


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