Conversational AI Specialist
hace 4 semanas
We're seeking an experienced software engineer to join our team at Botpress, a fast-growing AI startup in Quebec City. As a key member of our success team, you'll work closely with customers and partners to deliver exceptional conversational AI experiences.
Responsibilities- Collaborate with Global 2000 companies to implement Botpress solutions in their unique environments
- Be the platform expert, guiding customers to build engaging conversational AI experiences
- Provide real-time feedback to internal teams on product performance and customer needs
- Drive innovation within the success team, company, and with customers, seeking better ways to improve tools and services
- Assist customers in building and improving datasets for optimal conversational experiences
- Contribute to product documentation, customer knowledge base, and best practices guides
- 2-4 years of software development experience
- Education: Bachelor's degree in Computer Science, IT, Technical Writing, or equivalent professional experience
- Experience with conversational AI, voice- and chat-based user experiences
- Excellent written and verbal communication skills in English (French is an advantage)
- Ability to thrive in a fast-paced startup environment
- Well-organized, excellent work ethic, and attention to detail
- Experience working with large Enterprises is a plus
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