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DevOps Engineer

hace 2 meses


Perímetro Urbano Barranquilla, Colombia Sitel Corp. A tiempo completo
About the Role

We are seeking a highly skilled DevOps Engineer to join our team at Sitel Corp. as a Cloud Infrastructure Specialist. This is a unique opportunity to work with a talented group of professionals who are passionate about delivering high-quality hosting infrastructure for our Development and Delivery teams.

Key Responsibilities
  • Design and Develop Cloud Infrastructure: Design, develop, and automate processes to deliver client infrastructure on our cloud platform, primarily hosted on AWS.
  • Manage and Optimize Cloud Platforms: Manage platforms through automation, tooling, tuning, and new solutions to ensure optimal performance and efficiency.
  • Incident Response and Resolution: Respond to and resolve incidents during regular days and on-call duty periods to maintain and improve Service Levels.
  • Collaboration and Support: Provide support and collaborate with Development and Delivery Teams to ensure seamless integration and delivery of hosting infrastructure.
  • Documentation and Knowledge Sharing: Handle and update all documentation related to cloud infrastructure, processes, and technologies.
How We Work

Our DevOps team works transversally to support and build hosting infrastructure for our Development and Delivery teams. We use the Kanban agile method to manage our activity, and our Product development teams are driven by the Agile Scrum method, organized in squads of 8-9 people featuring a Product Owner, a Lead Developer (acting as a Scrum Master), Developers (frontend & backend), and QA Engineers.

Main Technologies Used

We utilize a range of technologies, including Linux Systems (Debian), AWS Cloud Services (Lambda, ECS, EC2, EKS, and S3), Kubernetes, Web Services, Terraform, Ansible, Docker, and Git.

Requirements
  • Experience and Expertise: At least 5 years of experience working in a production or system management team for critical services and applications, with strong knowledge of AWS, Kubernetes, Terraform, Docker, and Git.
  • Networking and Scripting: Knowledge of networking (TCP/IP, Web Services, tiered application services) and scripting experience in shell, Python, etc.
  • Agile DevOps Processes: Experience working in a normalized environment and knowledge of Agile DevOps processes.
Nice to Have
  • Azure Expertise: Strong knowledge of Azure: AKS, Key Vault, Azure DevOps, ACR, Azure Monitor, and Storage Account.
  • Process Automation: Experience in process automation and with tools like Ansible.
  • ITIL Knowledge: Familiarity with ITIL principles and practices.