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We are seeking a skilled Application Support Analyst to join our team at Rhian_Convatec. As a key member of our IT department, you will play a critical role in providing technical support and assistance to end-users across various business applications.
Responsibilities:- Offer technical expertise and support to internal stakeholders.
- Analyze and resolve complex technical issues within defined SLAs.
- Develop and implement knowledge sharing initiatives.
- Stay informed about technological advancements and trends in IT support.
- A degree in Computer Science, Information Technology, or a related field is preferred.
- Experience in IT support or software engineering is mandatory.
- Excellent communication and interpersonal skills are required.
- Ability to work collaboratively as part of a cross-functional team.