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Technical Assistance Professional

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Rhian_Convatec A tiempo completo
About the Role:

We are seeking a skilled Application Support Analyst to join our team at Rhian_Convatec. As a key member of our IT department, you will play a critical role in providing technical support and assistance to end-users across various business applications.

Responsibilities:
  • Offer technical expertise and support to internal stakeholders.
  • Analyze and resolve complex technical issues within defined SLAs.
  • Develop and implement knowledge sharing initiatives.
  • Stay informed about technological advancements and trends in IT support.
Requirements:
  • A degree in Computer Science, Information Technology, or a related field is preferred.
  • Experience in IT support or software engineering is mandatory.
  • Excellent communication and interpersonal skills are required.
  • Ability to work collaboratively as part of a cross-functional team.