Operations Excellence Manager

hace 4 días


Bogotá, Bogotá D.E., Colombia Wework A tiempo completo

We're seeking an Optimization and Support Specialist to join our dynamic team at WeWork. As a key member of our operations team, you'll play a critical role in optimizing business processes, supporting senior leadership, and collaborating with internal stakeholders to achieve business objectives.

About the Job

The primary focus of this role is to provide exceptional support to our Operations Manager, working closely with them to drive business growth through process optimization and project management.

Main Responsibilities:

  • Support the Operations Manager in various functional areas, including process improvement, project management, and administrative tasks.
  • Assist with travel arrangements, expense reporting, and provide administrative support for business review meetings.
  • Coordinate meeting preparation, compile meeting notes, and distribute reports to ensure effective communication.
  • Manage Member Experience initiatives, track progress, and provide recommendations for improvement.
  • Host office hours for GMs and leadership teams to discuss member experience initiatives and best practices.
  • Collaborate with internal teams to execute high-priority strategic initiatives and projects.
Key Skills and Qualifications

To succeed as an Optimization and Support Specialist, you'll need:

  • Bachelor's degree in Business Administration or related field.
  • Advanced verbal and written communication skills in English.
  • Excellent project management and problem-solving skills.
  • Ability to work tactically, quickly, and efficiently to support senior leadership.
  • Experience with Microsoft Excel, PowerPoint, Google Sheets, and Google Slides.
  • Excellent communication skills and ability to manage complex projects with multiple stakeholders.
About WeWork

We're a global community that empowers entrepreneurs, startups, and established businesses to thrive. Our mission is to inspire people to do their best work, and our team is passionate about making a difference.



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