Colombia UX Research Leader

hace 17 horas


Medellín, Antioquia, Colombia Ci&T A tiempo completo

We are a global leader in digital transformation, CI&T, and we're seeking a talented Senior UX Researcher to join our team in Colombia or México.

As a UX Researcher at CI&T, you will play a pivotal role in shaping our products and services to meet the evolving needs of our users. With a strong background in user research and data analytics, you will leverage your expertise to drive strategic insights and inform business decisions.

Your mission will be to uncover the needs and preferences of our users through qualitative and quantitative research methods, including user interviews, focus groups, usability testing, and surveys. You will then collaborate with cross-functional teams to ensure our products meet user needs and align with business goals.

Key responsibilities will include:

  • Conducting qualitative research methods to gather insights on user behaviors and preferences.
  • Utilizing quantitative research methods to analyze user interactions and trends, translating findings into actionable strategies.
  • Collaborating with data teams to analyze user behavior data and identify trends and patterns.
  • Presenting research findings and strategic recommendations to stakeholders in a clear and compelling manner.
  • Developing user personas, journey maps, and experience frameworks to guide team efforts.

In addition to these responsibilities, you will also have the opportunity to:

  • Work closely with product managers, designers, and stakeholders to integrate user insights into product strategy and roadmaps.
  • Stay up-to-date on industry trends, emerging technologies, and best practices in digital marketing and UX research.
  • Foster a culture of user-centered design within the organization by advocating for user needs and insights.

To be successful in this role, you will need to demonstrate:

  • Solid experience with at least two years as a lead, guiding clients, projects, and people.
  • Expert Spanish language skills and advanced English proficiency.
  • Proficiency in data analysis and visualization tools, such as Google Analytics and Tableau.
  • Proficiency in testing tools, such as Maze, and repository tools, such as Notion.

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, as well as a range of benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

At CI&T, we are committed to building, promoting, and retaining a diverse, inclusive, and equitable company culture. We celebrate and appreciate the diversity of our employees' identities and lived experiences, and we strive to create a workplace that is free from bias and discrimination.

If you are a motivated and experienced UX Researcher looking for a new challenge, please apply today. We look forward to hearing from you


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