Workforce Planning Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Ten Group A tiempo completo

Workforce Management at Ten Group
===========================

**Job Summary**

Ten Group is seeking a skilled Workforce Management Analyst to join our global team. As a key member of our operations team, you will play a critical role in ensuring the reliability and consistency of our 24-7 service through effective staffing and planning.

**Key Responsibilities**

* Provide daily and hourly resource planning to ensure optimal staffing levels
* Develop and maintain standardized reporting and analytical tools to support operations team decision-making
* Analyze staffing and scheduling data to identify areas for improvement and optimize resource allocation
* Collaborate with business leaders to develop and implement forecasting and planning strategies to meet business needs
* Manage changes to skill sets and training programs to ensure compliance with local laws and regulations

**Requirements**

* Strong knowledge of workforce planning and optimization principles
* Proficiency in using data to drive analysis and forecasting, including Microsoft Excel
* Fluency in English
* Bachelor's degree or equivalent experience

**About Ten Group**

We are a global service provider committed to delivering exceptional service to our customers. We value diversity and inclusion, and we are dedicated to creating a work environment that is inclusive and respectful of all employees. If you are a motivated and detail-oriented professional with a passion for workforce management, we encourage you to apply for this exciting opportunity.



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