Workforce Manager

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Workforce Manager (BOG) Position summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance. The Workforce Manager will play a key...

Workforce Manager (BOG) Position summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance. The Workforce Manager will play a key role...

Position SummaryWe are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance.The Workforce Manager will play a key role in improving overall...

Position summary:We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance.The Workforce Manager will play a key role in improving overall...

Position summary:We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance.The Workforce Manager will play a key role in improving overall...

IntouchCX Bogota, D.C., Capital District, Colombia Senior Workforce Manager About IntouchCX: IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with...

Join to apply for the Workforce Manager (BOG) role at Linuo Group Position Summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time...

Position Summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real‑time performance. The Workforce Manager will play a key role in improving overall...

A leading workforce management firm based in Bogotá is seeking a Workforce Manager. This mid-senior level role involves optimizing staffing and scheduling, analyzing data for forecasting, and ensuring performance excellence. The ideal candidate will have over 5 years of experience in the BPO sector, advanced English skills, and strong leadership...