Technical Consultant: Managed Services

Nue.io Bogota, D.C., Capital District, Colombia

Overview

Technical Consultant position on the Managed Services team. You will collaborate with clients to understand evolving business needs, offerings, and growth objectives, and translate those needs into configurations and technical solutions using Nue’s out-of-the-box capabilities, Nue APIs, pricing plugins, and other customized solutions.

Responsibilities

- Provide ongoing solution optimization and support for existing customers as part of the Managed Services team.

- Offer deep CPQ and revenue expertise and guidance on functional enhancements and optimization of Nue.

- Manage multiple client relationships and priorities, engaging with team members and customers professionally and timely.

- Translate evolving business problems into solutions using Nue capabilities.

- Ensure that implemented solutions deliver sustained business value.

- Configure and maintain Nue implementations to support evolving business needs, including creating new products, pricing structures, and updating pricing flows and plugins.

- Build and enhance custom solutions that extend Nue’s platform using APIs, pricing plugins, integrations, and automated workflows.

- Design, develop, and maintain integrations between Nue and customer systems (CRM, ERP, financial systems).

- Perform data-related tasks such as imports, migrations, data quality assessments, and provide guidance on analytics and reporting capabilities.

- Conduct regular system health checks and proactive assessments to identify optimization opportunities and prevent issues.

- Troubleshoot technical issues, perform root cause analysis, and implement solutions to ensure system stability and performance.

- Document technical solutions, configurations, and processes to build a knowledge base for customers and internal teams.

What You'll Be Working On

- Provide ongoing solution optimization and technical support for existing Nue customers in a managed services capacity.

- Configure and maintain Nue implementations to support evolving business needs, including creating new products, pricing structures, and updating existing pricing flows and plugins.

- Build and enhance custom solutions that extend Nue's platform capabilities using APIs, pricing plugins, integrations, and automated workflows.

- Design, develop, and maintain integrations between Nue and customer systems (CRM, ERP, financial systems).

- Perform data-related tasks including data imports, data migration, data quality assessments, and provide guidance on analytics and reporting capabilities.

- Conduct regular system health checks and proactive assessments to identify optimization opportunities and prevent potential issues.

- Troubleshoot technical issues, perform root cause analysis, and implement solutions that ensure system stability and performance.

- Provide technical expertise and guidance on Nue best practices, integration patterns, and platform capabilities to support customer success.

- Collaborate with cross-functional teams to translate evolving customer requirements into scalable technical solutions that deliver sustained business value.

- Document technical solutions, configurations, and processes to build a knowledge base for customers and internal teams.

Required Skills And Experience

- Minimum of 3-5 years in implementing and integrating software solutions within Billing, CRM or ERP domains.

- Strong Salesforce administration and Apex experience.

- Solid understanding of object oriented technologies to develop software solutions.

- Strong PL/SQL skills required.

- Experience in REST API and web services is required.

- Experience using an integration and automation platform like Tray.io is required.

- Experience in Order-To-Cash (O2C), Accounts Receivable (AR), and/or General Ledger (GL) is a plus.

- Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.

- Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge.

- Previous consulting experience implementing software solutions is a plus.

What We Offer

- Competitive salary and benefits package.

- Opportunity to work in the dynamic and innovative Silicon Valley tech ecosystem.

- The chance to work on groundbreaking projects and influence the future of finance and payment systems.

- A collaborative and supportive team environment that encourages personal and professional growth.

Seniority level

- Mid-Senior level

Employment type

- Full-time

Job function

- Information Technology

Industries

- Software Development

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